Group Benefits Administrator

Client Services & Benefits Administrator Join One of Canada's Top Insurance Brokerages

Location : Concord, Flexible / Hybrid Options Available Job Type : Full-Time Salary : Commensurate with experience

Ready to build a career in a fast-paced, high-growth industry? We're one of Canada’s Top Insurance Brokerages—and we're growing fast. Our team is energetic, driven, and committed to providing exceptional service while having fun along the way. If you're a detail-oriented, highly motivated professional looking for the next step in your career, this is your opportunity to grow with us.

What You’ll Do :

Support the implementation and day-to-day administration of group benefits plans for new and existing clients

Deliver prompt, professional, and friendly customer service to clients and members

Respond to insurance inquiries with clarity, professionalism, and attention to detail

Perform general clerical duties including scanning, printing, mail distribution, and document management

Maintain accurate and up-to-date client files in the company CRM

Use quoting software, insurance carrier portals, Zoom, and DocuSign to support departmental needs

Stay informed on the ever-changing group benefits landscape through ongoing training and learning opportunities

What You Bring :

1+ years of experience in group benefits administration (preferred)

Exceptional communication and interpersonal skills

A high level of professionalism and commitment to outstanding client service

Strong organizational skills and the ability to manage time and priorities effectively

A proactive, entrepreneurial mindset with a desire to contribute to business growth

Eagerness to learn and grow within the group benefits insurance industry—training provided!

Post-secondary education (college or university degree preferred)

Excellent computer proficiency; experience with CRM systems and digital tools is a plus

LLQP (Life License Qualification Program) license in Ontario is preferred, but not required

What We Offer :

Supportive and inclusive team culture focused on continuous learning and development

Flexible work environment

Comprehensive benefits package including :

Medical, Dental, and Vision Care

Disability Insurance & Extended Health Care

RRSP Program

Employee Assistance Program

Company-provided snacks, coffee, and tea

Paid training and access to ongoing education, webinars, and career development resources

Competitive salary, commensurate with experience

Apply Today! If you’re ready to build a meaningful career in group benefits insurance with a top Canadian brokerage, we’d love to hear from you. While we appreciate all applicants, only those selected for an interview will be contacted.