QUALIFICATIONS :
Education, Training And Experience
Grade 12 graduation; Office Administration Certificate including courses in word processing, spreadsheet and database software.
A minimum of three (3) years recent related administrative or secretarial experience in a similar environment or an equivalent combination of education and experience.
Skills And Abilities
- Demonstrates a welcoming, empathetic and hopeful attitude with respect to persons.
- Ability to communicate effectively, both verbally and in writing;
- Ability to plan, organize and prioritize work;
- Ability to work independently, and in cooperation with others;
- Ability to deal with clients and their families dealing with substance use and mental illness congruent with VIHA's framework and standards with rehabilitation / recovery, harm reduction focused model;
- Ability to establish and maintain rapport with clients;
- Ability to type a minimum of 55 words per minute;
- Ability to utilize Word Processing, spreadsheet and database software;
- Knowledge of general office procedures;
- Ability to analyze and resolve problems;
- Ability to do basic mathematical calculations;
- Ability to operate related equipment, e.g. personal computer, photocopier, facsimile and multi-line telephone;
- Physical ability to carry out the duties of the position.
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