Job Description
Job Description
Residence Manager - Make a Lasting Impact on Young Lives
Trail, BC
$36 / hour | 30 hours / week (+on-call hours) | Permanent Position
Transform Lives. Lead with Purpose. Build Community.
Are you a compassionate leader who believes every young person deserves a safe place to heal and grow? Freedom Quest Youth Services is seeking an exceptional Residence Manager to lead our residential programs serving youth who need us most.
Why This Role Matters
You'll oversee one of our specialized residential homes—Freedom House—where young people facing complex challenges find safety, stability, and hope. As Residence Manager, you'll build and lead trauma-informed teams that create healing environments for youth from unstable backgrounds who may have experienced neglect, abuse, or other significant adversities.
This isn't just administration—it's leadership with heart, where every decision you make directly impacts a young person's journey toward healing and success.
What Makes This Opportunity Special
Competitive Compensation & Benefits :
- $36 / hour for 30-hour workweek (+ on-call hours)
- Full benefits paid by employer
- 5% RRSP contribution (after probation)
- 8% vacation accrual
- Permanent position with 3-month probation
Meaningful Work :
Lead trauma-informed, attachment-based care for vulnerable youthBuild capable, compassionate teams dedicated to youth successCollaborate with community partners, families, and care circlesShape service plans that honor each young person's unique journeyProfessional Growth :
Work within CARF-accredited programsOngoing training and development opportunitiesSupportive leadership structure with regular supervisionConnection to a values-driven organization committed to excellenceYour Role at a Glance
As Residence Manager, you'll wear many hats—each one critical to creating environments where youth and staff thrive :
Team Leadership
Hire, train, and support residential coordinators and youth workersProvide meaningful supervision that develops staff capabilitiesFacilitate team building and create a positive workplace cultureEnsure staff have the resources and support they need to succeedYouth-Centered Administration
Co-develop individualized service plans with clinical counselors and youthCoordinate care circles for integrated, holistic supportLead transition planning to set youth up for long-term successConnect youth with specialized services (counseling, therapy, assessments)Program Excellence
Champion CARF accreditation standardsManage budgets and ensure financial accountabilityLiaise with Ministry of Children & Family Development (MCFD)Build strong community partnershipsOn-the-Ground Support
Provide emergency on-call support (shared rotation)Step in to backfill positions when neededStay connected to the day-to-day realities of residential careWhat You Bring
Required Qualifications :
Education : Diploma or degree (minimum 2 years) in Child & Youth Care, Social Work, or related fieldExperience : 3 years of recent related experience, including 1 year in supervisory or administrative roleResidential Background : 2 years working in a residential settingSpecialized Training : Behavioral modification, working with children under 12 with support needs, attachment-based parenting, trauma-informed practiceCurrent Certifications : First Aid, CPR, FoodSafe, Valid Class V BC Driver's LicenseClearances : MCFD Record Check (including Vulnerable Sector Criminal Record Check), satisfactory Driver's Abstract and Driver Factor ReportYour Approach :
Deep commitment to trauma-informed, attachment-based, and culturally safe practicesExtensive experience with client-centered, strengths-based, harm-reduction approachesCultural humility and willingness to engage in lifelong learning about Indigenous worldviewsRecognition of colonization's ongoing impacts and commitment to trauma-informed careStrong organizational skills and comfort with technologyAbility to remain calm, flexible, and solution-focused under pressureWho Thrives in This Role :
Natural leaders who inspire and develop othersDetail-oriented administrators who never lose sight of the "why"Collaborators who build bridges between youth, families, staff, and communityProblem-solvers who stay grounded when challenges ariseAdvocates who center youth voices in every decisionAbout Freedom Quest Youth Services Society
We're a mission-driven organization creating spaces where vulnerable youth find safety, healing, and hope. Our trauma-informed approach recognizes that young people need more than services—they need relationships, stability, and adults who believe in them unconditionally.
Our values guide everything we do : we're strengths-based, culturally humble, actively engaged, and committed to helping youth move toward their self-identified goals. We also support families with non-judgment and unconditional positive regard as they work to maintain or rebuild relationships with their young people.
Ready to Lead with Impact?
If you're passionate about creating healing environments for youth and building teams that change lives, we want to hear from you.
Application Deadline : Currently Open
Application Form Required :Full Job Description Here : -with-us.html