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Disability Case Manager
Disability Case ManagerCanada Life • City of Langley, Metro Vancouver Regional District, CA
Disability Case Manager

Disability Case Manager

Canada Life • City of Langley, Metro Vancouver Regional District, CA
8 days ago
Job type
  • Full-time
  • Permanent
Job description

Overview

Permanent Full Time. We are looking for a Disability Case Manager in Langley, BC. In this fast-paced, results-driven environment, you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return-to-employment plans during periods of disability.

Why join Canada Life

  • Hybrid workstyle that includes some rotational in-office and work-from-home capabilities.
  • An extensive online training program to provide you with the tools to be successful in this position.
  • Career opportunity advancement.
  • Competitive salary and annual bonus program.
  • $2000 education reimbursement per year.
  • Flexible benefits and employee discount program.
  • Paid vacation, personal day, and employee volunteer day allotment.
  • Competitive pension plan and life insurance plans.
  • Advantageous share ownership program.
  • Centrally located offices with easy access to public transportation.

What you will do

  • Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
  • Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries.
  • Use critical thinking skills to make decisions based on the results of your overall assessment of each claim.
  • Implement return-to-work programs and coordinate with the employer.
  • Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.
  • What you will bring

  • Experience or training in one of the following fields : health and wellness, disability and life or health insurance, injury claims, or customer service.
  • Strong interpersonal, listening and communication skills in a client-facing environment.
  • Effective planning, organizational and time management skills.
  • Solution-oriented and strong decision-making skills.
  • Team player with the ability to work independently.
  • Tech savvy – adaptable and proficient with new programs / systems.
  • Bilingualism in French and English is an asset.
  • Reliability Status Security Clearance – required as a condition of employment before access to Protected B information, assets or work sites. The cost of submitting these checks will be covered by Canada Life.
  • Applicants who apply to this posting will be considered for anticipated upcoming openings at Canada Life over the next few months.

    The base salary for this position is between $65,600-$98,400 annually. This represents base salary only and does not include other variable compensation components of total rewards. If selected to move forward, your recruiter will discuss additional details of the total rewards program. Career opportunities will be open a minimum of 5 business days from the posting date; close dates vary by search activity. All applications received will be reviewed on a rolling basis. Be your best at Canada Life — apply today.

    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As part of the Power Financial Corporation group of companies, we are one of Canada’s leading insurers with interests in life insurance, health insurance, investments and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

    We are committed to an inclusive, accessible environment where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. A Human Resources representative will assist applicants requesting reasonable accommodations during the application process. To request an accommodation, contact talentacquisitioncanada@canadalife.com. Canada Life thanks all applicants; only those selected for an interview will be contacted.

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    Disability Case Manager • City of Langley, Metro Vancouver Regional District, CA

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