Data Analyst

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Job Description

Position : Data Analyst II

Location Address : 100% remote open to candidates across Canada

Contract Duration : 7 months

Schedule Hours : 9am-5pm Monday-Friday; standard 37.5 hrs / week

Job Description :

The Admin Advantage team within the Group Benefits organization links people, technology and expert services to simplify benefits administration and provide a consistent, powerful member and client experience.

Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services.

We are seeking a Data Analyst with proven relationship and strong technical and analytical skills to join the team on a regular full-time basis.

In this role, you will work through business impacts, articulate business requirements, define user acceptance testing requirements and provide support to many other processes and deliverables in the project life cycle.

You will work to understand current state by obtaining information, with the right level of detail from many different stakeholder groups, subject matter experts, and technical resources.

You will interact with various areas, including; Service Owners, Benefits Administrators and various levels of management in multiple locations.

As a member of the AdminAdvantage team you will be supporting large corporate clients, coordinating efforts to provide world class benefits administration and customer service.

Our clients trust the administration of their group benefits to us and you will be part of a team that delivers outstanding results to those clients and our members.

Does this sound like you?

• Data Analysis Experience
• Conceptual Thinker (big picture)
• Strong Negotiation & Influencing Skills
• Action Oriented Problem Solver
• Collaborative Team Player
• Produce high quality deliverables on time
• Excellent verbal and written communication skills
• Flexible to Change (processes, tools, priorities etc.)
• Resiliency with Ambiguity

Typical Day in Role

• Identify impacts to our clients.
• Accountable for end-to-end management of pre and post enrolment reporting analysis and updates.
• Engage and collaborate with internal team members and stakeholders to provide status updates and resolve client issues.
• Create the necessary handover documentation and transition the changes to the Service Owner for sign-off.
• Contribute to enrolment project level deliverables
• Work collaboratively with the AdminAdvantage RBA and Service Owner teams to pro-actively share information and foster continued learning and development
• Look for ways to improve / streamline the way we work and how we service our customers and stakeholders

Candidate Requirements / Must Have Skills :

1. Proficient in Microsoft intermediate / advanced Excel and SQL

2. Data Analyst - 2+ years’ experience

3. Thorough knowledge of analysis

4. Infectiously positive personality with a drive to succeed and a dedication to quality service

5. Stellar customer service and skills that demonstrate integrity

6. Strong data analysis, decision-making ability with a real passion for solving problems

7. Superior attention to detail

Nice-To-Have Skills :

1. Proficiency in Microsoft Access and Visual Basic programming, Macros, VBA is an asset

2. Knowledge of Group Benefits as well as Benefits Administration would an asset

3. Good knowledge of Benefits Administration Systems (Vital Objects) would be an asset

4. Proven experience with learning new products, technologies and tools

Education :

Bachelor's degree is preferred

Additional Soft skills :

• Proven negotiation and communication skills
• Proven experience with MS Office suite of software
• Ability to demonstrate confidence and resilience in every day situations
• Good relationship management skills
• Familiar with the various types of standard electronic files
• Excellent listening and interpersonal skills
• Exceptional time management and organizational skills
• Can effectively communicate ideas and recommendations to all levels of the organization
• Results oriented and can manage multiple priorities and projects
• Ability to take initiative and demonstrate good judgement
• Solid collaboration skills with the ability to work autonomously
• Ability to work in a demanding environment

Best vs. Average : a stand out candidate would be someone with an entrepreneurial spirt can hit the ground running, self-sufficient, and self -starter.

They are joining a team that is quickly growing and changing and need to be able to adapt and be flexible

Additional Notes

Any additional details to share with Suppliers (i.e. team / cultural fit, professional background preference, etc.) someone who can be flexible, embrace change and adapt to changing environment

We thank you for your interest in the position, however, only those who are qualified will be contacted

Inclusion and Equal Opportunity Employment

Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal / Native American status or any other legally-protected factors.

We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.