Junior ServiceNow Developer

As the ServiceNow Analyst you are responsible for the administration, configuration, and continuous improvement of the ServiceNow platform. This includes day‑to‑day maintenance, monitoring system health and data quality, and implementing basic configuration tasks such as forms, lists, UI policies, notifications, catalog items, and workflows.

You will work closely with IT, business stakeholders, and service owners in translating business requirements into scalable ServiceNow solutions while ensuring platform stability, performance, and alignment with best practices.

Join our Ledcor team today in Edmonton, AB!

Essential Responsibilities

• Administers and maintains the ServiceNow platform, including day‑to‑day configuration
• Configures forms, lists, UI policies, notifications, catalog items, and workflows
• Monitors platform performance, data quality, and overall system health
• Participates in ServiceNow upgrades, testing, and release management activities
• Troubleshoots user‑reported issues, defects, and system incidents
• Triage and route requests and incidents according to SLAs and priority frameworks
• Collaborates with Business Analysts to translate requirements into technical solutions
• Produces system designs, documentation, and performs design analysis
• Delivers unit‑tested solutions and supports UAT and the ServiceNow end‑user community

Qualifications

Working Conditions

Additional Information

The Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long‑standing project successes.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental, and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledgepet.

Employment Equity

At Ledcor we believe diversity-int equity, and inclusion should be part of everything we do. We are proud to be an equal‑opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion, and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.

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