customer service agent

AccuGen Accounting Ltd.
Mississauga, ON, CA
$20 an hour
Permanent
Full-time
  • Work Term : Permanent
  • Work Language : English
  • Hours : 60 to 80 hours bi-weekly
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 year to less than 2 years

Asset languages

  • Hindi
  • Panjabi; Punjabi

Tasks

  • Supervise staff
  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Maintain records and statistics
  • Perform general office duties
  • Receive payments
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Computer and technology knowledge

  • Database software
  • Internet
  • MS Excel
  • MS Windows
  • MS Word
  • MS Office
  • Quick Books
  • Spreadsheet
  • Google Drive
  • Zoho CRM

Security and safety

Basic security clearance

Transportation / travel information

Own vehicle

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Ability to multitask
  • Dependability
  • Quick learner

Screening questions

  • Are you currently legally able to work in Canada?
  • What is the highest level of study you have completed?

Financial benefits

Bonus

Other benefits

  • Free parking available
  • 30+ days ago
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