Search jobs > Toronto, ON > Part-time > Guide

Product Guide - Seasonal

Arc'teryx
Toronto, ON
$20,3-$24 an hour
Temporary
Full-time
Part-time

Your Opportunity at ARC’TERYX : You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests.

You are the inspiration behind our brand’s evolution, as we continue to commit to bold objectives both in stores and in our communities.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same.

You authentically share product knowledge with guests and recommend products based on their interests and needs.You prioritize your own development, personally and professionally, and celebrate the achievements of others.

You recognize that we create a better world, together.

As a Product Guide at Arc’teryx, here’s what you’d be doing :

  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
  • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Are you our next Product Guide?

  • You are passionate about delivering exceptional customer service
  • You love to have fun at work, and hold yourself accountable to what is required of you
  • You are self-motivated, and enjoy problem solving
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it

Expectations :

  • All employees are expected to be available to work Black Friday (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
  • You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document
  • Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform / complete other additional projects, duties, and assignments as required and / or by request

Availability Requirements :

  • You are available for a minimum of one open, one close and one weekend shift each week
  • Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager
  • Full Time 30- 40 hours per week (5 days per week)
  • Part Time 10- 30 hours per week (2-4 days a week)

$ - $24 an hourA reasonable estimate of the pay range is CAD$ - CAD$ at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and / or training.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

Details : Compensation : Hourly#LI-Onsite Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected.

We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better.

We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution.

In pursuit of better. Always. Commit. We set bold objectives and see them through.

30+ days ago
Related jobs
Arc'teryx
Toronto, Ontario

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You authentically share product knowledge with guests and recommend products based on their interests and needs. As a Product Guide at Arc’teryx, here’s what you’d be doing:. Are y...

Promoted
Robertson & Company
Toronto, Ontario

Position Title: Risk Rating Specialist (Bilingual in French/English).Duration of contract: 6 months.Working hours: Monday-Friday 9:00 a.Rotate - need to be flex for both shifts.Use combination of GAAP, notes to financial statements, and overarching guidelines to correctly identify and input values f...

Promoted
TM Gadgets
Toronto, Ontario

Our mission is to provide a high-level of customer service and experience to our clients. Greeting and welcoming new customers and long-time customers to the store. Previous customer service experience is preferred. Our mission is to provide a high-level of customer service and experience to our cli...

Promoted
Jombone
Toronto, Ontario

The DC Associate has overall responsibility for receiving and moving materials within warehouse. An integral part of the team, the DC Associate verifies the inventory quantity and assists in inventory level maintenance, maintains complete and accurate paperwork, and operates warehouse equipment in a...

Promoted
Acart Equipment
Mississauga, Ontario

We are seeking a Bilingual Customer Service Representative (English/French) to join our team! This position will be a combination of working from home and working at the office. Previous experience in customer service other related fields. To excel in this role, you must be able to prioritize m...

Promoted
ApexFocusGroup
Markham, Ontario
Remote

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for...

CEC Entertainment Canada, ULC.
Toronto, Ontario

Cashiers are the frontline of guest service as they take orders, process payments, help with prizes and more. ...

Dominion International Shipping Inc.
Toronto, Ontario

Driver's Licence (Class 2 or B or C). ...

PET VALU
Etobicoke, Ontario

Job Type – Part Time: 10 – 15 hours per week, but this may fluctuate. As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. Process sales transactions accurately and efficiently . Maintain a clean and organize...

Zeba Enterprises Inc.
Toronto, Ontario

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 2 years to less than 3 years.Schedule and co-ordinate work on sites.Computer and technology knowledge.Specialization/experience (business sales and services).Eligible for professi...