Content Evaluator

JOB DESCRIPTION

Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.

It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Content Evaluator to join our growing team!

As a Content Evaluator in our Property Claims department , your work will have a big impact by supporting the claims department in helping our customers get back on their feet.

People will count on your savvy internet research skills to find the pricing of items, ultimately leading to an effortless customer experience.

What you'll do here :

• Investigate and research the price of contents.
• Collaborate with adjusters and customers on file management and settlement of the content portion of the claims in a timely and effective manner.
• Provide proactive communication with various stakeholders.
• Record, monitor and update the list of contents.
• Collect information from adjusters and provide calculations of content reimbursement.
• Ask questions, be curious and recommend ways to improve efficiencies.

What you bring to the table :

• Prior claims experience is an asset.
• Prior experiencing using Exclaim software is an asset.
• Positive attitude and a willingness to learn with a commitment towards self-development.
• Strong attention to detail - excellent investigation and research abilities.
• Forward thinker - adaptable and agile in a rapidly evolving business.
• Thrive in a collaborative team environment while also having the ability to work autonomously.
• Superior organizational skills, results-driven and able to work in a fast-paced dynamic environment.
• Ability to learn and quickly adapt to new and changing technology.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.