accommodation services manager

Overview

Languages: English

Education: College/CEGEP

Experience: 2 to less than 3 years

Work setting: On site, Hotel, motel, resort

Responsibilities

• Develop and implement policies and procedures for daily operations
• Negotiate with suppliers for the provision of materials and supplies
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules

Experience and Specialization

Computer and technology knowledge: MS Excel, MS Office

Work Conditions and Physical Capabilities

• Fast-paced environment
• Attention to detail

Personal Suitability

• Client focus
• Flexibility
• Initiative