Team Assistant

Team Assistant

Join to apply for the Team Assistant role at Ontario Health atHome.

What will you do?

• Provide administrative support services to Care Coordinators.
• Process new referrals and orders for services, supplies and equipment.
• Process and assist in managing confidential patient records.
• Enter, update and maintain a high volume of patient data in the electronic database.
• Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate.
• Provide back‑up support to other positions as required.

What must you have?

• A college diploma in the health or social services field, or business/office administration preferred.
• 2+ years of related office experience.
• Accurate keyboarding/data‑entry skills.
• Proficient with database software, MS Word and Excel, and other applications in a Windows environment.
• Excellent organizational skills and ability to work with minimal supervision.
• Advanced multi‑tasking skills, with the ability to meet performance and service goals.
• Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide ranging cultural, ethnic and socio‑economic backgrounds.
• Excellent oral and written communication skills, including strong listening skills.
• Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs.
• We have a mandatory COVID‑19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID‑19 vaccination status prior to start date.

What would give you the edge?

• Familiarity with medical terminology, and office administrative procedures/concepts.
• Knowledge of services provided by Ontario Health atHome.
• Ability to speak French or another second language.

What do we offer?

• Attractive comprehensive compensation packages and benefits.
• Valuable development opportunities.
• Membership in a world class defined benefit pension plan.
• Salary $24.53 - $29.47/hour.

Who are we?

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long‑term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient‑centred care.

Why join us?

If you’re interested in driving excellence in care and service delivery and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti‑Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti‑racism. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Date Posted November 21, 2025 | Closing Date November 28, 2025
Job Title Team Assistant | Job Type Temporary, Part‑Time (Up to 4 months) | Initial Assignment Community and East Access Team Float | Hours in a Bi‑weekly Period Forty‑two (42) | FTE 0.6 | Reports To Manager, Patient Services | Department Patient Services | Group CUPE | Location Smith Falls and Brockville, ON.