Talent.com
Technical Service Representative - Expanded Mining Products (EMP)
Technical Service Representative - Expanded Mining Products (EMP)Finning • Cranbrook, AB, CA
No longer accepting applications
Technical Service Representative - Expanded Mining Products (EMP)

Technical Service Representative - Expanded Mining Products (EMP)

Finning • Cranbrook, AB, CA
4 days ago
Job type
  • Permanent
Job description

Company

Finning Canada

Number of Openings

Worker Type

Permanent

Position Overview

Finning Canada is hiring two permanent Technical Service Representatives - Expanded Mining Products (EMP) to support our Service Operations Team. In this role, you will be responsible for maintaining strong customer relationships and providing technical support for shovel and drill machines across mining operations. You will ensure that equipment operation and maintenance meet Caterpillar OEM standards and specifications, while proactively helping customers improve performance and reliability. Key duties include scheduling customer visits, resolving customer concerns, and anticipating future customer requirements to deliver best‑in‑class service and support. The role may be based in BC and / or AB.

What we can offer you

  • Great people and place to work with a hybrid work opportunity
  • Career advancement and training opportunities
  • Pension and employee stock purchase plans with company contributions
  • Extensive health benefits including group medical and dental benefits, and short‑term and long‑term disability benefits
  • For this position, the expected base salary range is between $105,000 and $125,000 annually. This range reflects our commitment to providing competitive compensation that aligns with industry standards and the candidate's experience, qualifications and fit for the role.

Job Description

Major Job Functions

  • Responsible for scheduling customer visits, setting agendas and writing monthly reports on customer updates
  • Liaison with Finning Parts Department to have the necessary parts delivered to the Mining customer site
  • Minimize downtime and maintain production requirements as scheduled
  • Send technical analysis to the customers, and provide the customer with recommended service options
  • Based on the technical audit of the machine and analysis report, the TSR will make recommendations to the customer on what components will need to be changed
  • Must develop and maintain open lines of communication with all supportive departments
  • Experience

  • Seasoned HET / Millwright or P. Engg with significant mechanical or high voltage electrical experience or with appropriate mining experience
  • Minimum 5 years experience in a customer service role
  • Shovel and Drills equipment knowledge
  • Caterpillar equipment knowledge is considered an asset
  • Strong communication skills including verbal and written
  • Strong organizational and time management skills with high attention to detail
  • Contribute positively to a quality team environment
  • Strong problem‑solving skills
  • Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Ability to work well under pressure
  • Self‑starter and ability to work in a team environment as well as independently
  • Please NOTE

  • Job is based out of the BC region or Edmonton
  • Must be able to work a 7x7 shift work rotation.
  • Company vehicle provided
  • Must be able to work from heights and work outside for extended amounts of time
  • Must be able to gain access to mine sites
  • Driver's Abstract

    This offer is contingent on a satisfactory review of your driver's abstract which may be obtained at any local registry branch and the cost of this Driver's Abstract will be the candidate's responsibility. You are required to maintain a valid Driver's License at all times and agree to provide an Annual Driver's Abstract. If at any time your Driver's License is revoked or restricted, you are required to inform the Company immediately.

    EEO Statement

    At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and / or mental or physical disabilities. Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities. If you require an adjustment / accommodation at any point during the recruitment process, please inform your recruiter.

    #J-18808-Ljbffr

    Create a job alert for this search

    Technical Service Representative Expanded Mining Products EMP • Cranbrook, AB, CA

    Similar jobs
    Trigonometry Private Tutoring Jobs Cranbrook

    Trigonometry Private Tutoring Jobs Cranbrook

    Superprof • Cranbrook, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Project Manager

    Project Manager

    TerraLogic Exploration Inc. • Cranbrook, BC, Canada
    Full-time
    To manage all project control functions for assigned mineral exploration project in the following areas : cost management, planning and scheduling, document control, change management, performance ...Show more
    Last updated: 15 days ago • Promoted
    Geometry Private Tutoring Jobs Cranbrook

    Geometry Private Tutoring Jobs Cranbrook

    Superprof • Cranbrook, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Power and Recovery Supervisor

    Power and Recovery Supervisor

    Domtar • Skookumchuck, BC, Canada
    Full-time +1
    Domtar is a leading producer of pulp, paper, packaging, tissue and wood products.Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network ...Show more
    Last updated: 30+ days ago • Promoted
    Casual Building Service Worker

    Casual Building Service Worker

    School District #5 (Southeast Kootenay) • Cranbrook, BC, Canada
    Full-time
    An employee hired to perform custodial duties is responsible to the Director of Operations or designate.The position is open for bid from external applicants. This position is casual with no guarant...Show more
    Last updated: 30+ days ago • Promoted
    Learning Services Teacher, Grades K-6, 1.0 FTE temporary

    Learning Services Teacher, Grades K-6, 1.0 FTE temporary

    School District #5 (Southeast Kootenay) • Cranbrook, BC, Canada
    Full-time +1
    Learning Services Teacher - Grades K-6.Pinewood Elementary School, Cranbrook, BC.The starting annual salary for this teaching position ranges from $63,357 to $111,802, with placement on the range b...Show more
    Last updated: 3 days ago • Promoted
    Maintenance Planner

    Maintenance Planner

    Domtar • Skookumchuck, BC, Canada
    Full-time +1
    Domtar is a leading producer of pulp, paper, packaging, tissue and wood products.Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network ...Show more
    Last updated: 14 days ago • Promoted
    Guitar Private Tutoring Jobs Cranbrook

    Guitar Private Tutoring Jobs Cranbrook

    Superprof • Cranbrook, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Retail / Sales / Customer Support Representative

    Retail / Sales / Customer Support Representative

    Culligan 512BC • Cranbrook, BC, Canada
    Full-time
    Employee discounts for Culligan in-home products after set time.Eligibility for annual recognition and training meetings / events. Culligan Water is seeking an individual experienced in customer relat...Show more
    Last updated: 30+ days ago • Promoted
    Project Manager - TerraLogic Exploration Inc.

    Project Manager - TerraLogic Exploration Inc.

    TerraLogic Exploration Inc. • cranbrook, bc, ca
    Full-time
    To manage all project control functions for assigned mineral exploration project in the following areas : cost management, planning and scheduling, document control, change management, performance ...Show more
    Last updated: 14 days ago • Promoted
    Customer Service - Work from Home - 50k-60k / Year

    Customer Service - Work from Home - 50k-60k / Year

    Spade Recruiting • Cranbrook, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 4 days ago • Promoted
    Day Supervisor

    Day Supervisor

    Domtar • Skookumchuck, BC, Canada
    Full-time +1
    Domtar is a leading producer of pulp, paper, packaging, tissue and wood products.Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network ...Show more
    Last updated: 10 days ago • Promoted
    Red Seal Mechanic (Heavy Duty or Truck and Transport) FLY IN FLY OUT (British Columbia)

    Red Seal Mechanic (Heavy Duty or Truck and Transport) FLY IN FLY OUT (British Columbia)

    Orica • Cranbrook, BC, CA
    Full-time
    At Orica, it’s the power of our people that leads change and shapes our futures.Every day, all around the world, our people help mobilise vital resources essential to progress.Established in 1874, ...Show more
    Last updated: 9 days ago • Promoted
    Customer Service Agent - 50k-60k / Year - Remote

    Customer Service Agent - 50k-60k / Year - Remote

    Spade Recruiting • Cranbrook, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 4 days ago • Promoted
    Engineer, Reliability

    Engineer, Reliability

    Domtar • Skookumchuck, BC, Canada
    Full-time +1
    Domtar is a leading producer of pulp, paper, packaging, tissue and wood products.Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network ...Show more
    Last updated: 10 days ago • Promoted
    Real Estate Sales Representative

    Real Estate Sales Representative

    Royal LePage Real Estate • Cranbrook, BC, Canada
    Full-time
    Royal LePage is committed to helping you launch your real estate career by providing the industry-leading training, lead generation and technology you need to accelerate your growth.With a culture ...Show more
    Last updated: 30+ days ago • Promoted
    Welder

    Welder

    Mackay Contracting • Cranbrook, BC, Canada
    Temporary
    Heavy Civil Construction and Mining Services Company operating throughout Western Canada.For over 40 years, weve taken pride in tackling complex projects and valuing the people who make them happen...Show more
    Last updated: 27 days ago • Promoted
    Sales Representative - 60k / Year - Remote

    Sales Representative - 60k / Year - Remote

    Spade Recruiting • Cranbrook, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 4 days ago • Promoted