Bilingual Style Advisor (Mandarin & English)

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

Bilingual Style Advisor

Mandarin & English

Full-Time Permanent

Reporting to Store Leader

Vaughan Mills

Your Style Your Career

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canadas Best Managed Companies.

We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service. As a Style Advisor youll be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.

We are looking for a Style Advisor to join our Store this role youll be responsible for:

• 2-5 years of Retail Clothing/Footwear experience preferred
• Personal Sales and Holistic Selling in-store building relationships with your customers and creating repeat clientele
• Demonstrating an interest in fashion menswear and luxury
• Educating clients on the features and benefits of our Club Harry Loyalty program
• Participating in Merchandising activities and store maintenance.
• Utilizing the resources provided to conduct new business driving measures and following up with your existing clientele on all aspects of their current needs (i.e. alterations fittings dedicated appointments etc.)
• Preparing for each appointment and client meeting by strategizing what merchandise to present and creating the opportunity for add-on sales.
• Fluent in Mandarin and or Cantonese with experience utilizing platforms such as WeChat or RedNote

Successful candidates will require:

• Aminimum of 2 yearsof retail sales experience preferably in a luxury environment
• Our menswear retail environment includes working within various departments such as sportswear footwear accessories outerwear tailored clothing and in these areas of the retail industry is preferred.
• A passion for inspiring repeat business by creating exceptional customer service experiences both on-line and in-store.
• The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities
• Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function.
• The ability to work effectively as part of a team

What are the perks of the job

• Competitive pay program there is no limit on your earnings at Harry Rosen and the more you sell the more you will earn.
• Opportunities to additionally earn monthly and annual Team bonuses
• Best in industry discounts and special purchase opportunities
• A comprehensive flexible benefits package
• Pension and Group RRSP Programs that grow with you
• A modern digitally advanced workplace
• A coach committed to supporting the achievement of your personal career goals
• A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
• An employer that values internal growth and promotion and is committed to succession planning for your future

**Compensation will be comprised of variable commission variable team bonus and a fixed base salary - the starting average annual income is $45000 - $65000. In this role you can write your own paycheck due to our generous commission and bonus structure!

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons employees and clients alike as we believe in equal opportunity and fostering a diverse and inclusive the spirit of this philosophy we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process please contact us at with details.