Who we are
As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high-performing, forward-thinking, and innovative people who work collaboratively to keep propelling our business forward.
Our culture
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
- At CCG, we are committed to delivering an exceptional Associate experience. We offer :
- Work‑life harmony with access to an award‑winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay‑for‑performance and best‑in‑class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
What You Will Do
Develop and execute a strategic roadmap for both RPA and Generative AI implementation aligned with business objectives and operational goalsCollaborate with senior management and stakeholders to prioritize processes for automation and AI integration based on ROI, complexity, and strategic importanceLead a team of RPA developers and analysts in the design, development, testing, deployment, and maintenance of RPA botsEnsure adherence to project timelines, budget constraints, and quality standards throughout the project lifecycleConduct thorough assessments of existing business processes to identify opportunities for automation and AI enhancementWork closely with business units to analyze, document, and redesign processes for optimal automation efficiency and AI integrationDevelop detailed process documentation, including process maps, workflows, and automation specificationsEstablish governance frameworks, standards, and best practices for RPA and AI development and deploymentEnsure compliance with regulatory requirements and internal policies related to data privacy, security, and auditingEvaluate and integrate third‑party AI tools and platforms to enhance automation and decision‑making capabilitiesGuide and direct members of the team to achieve IT and corporate strategies and goalsWho You Are
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related fieldMinimum of 10 years of progressive work experience in information technologyMinimum of 5 years of experience in RPA bot development
Minimum of 3 years of people leadership, project management and delivery experienceExperience with Generative AI technologies such as natural language processing (NLP), computer vision, and machine learning frameworksStrong understanding of Software Development Lifecycle and Agile Scrum development methodology and in leading Agile Scrum QA teamsUnderstanding of enterprise DevOpsAnalytical and data oriented – taking data and turning it into insightExperience leading test automation programs desiredExperience managing key vendor relationships with demonstrated benefits to the business through strong relationship managementDemonstrated people leadership with success in driving retention, succession and employee developmentDemonstrated focus on continuous improvement and quality in IT delivery, support and complianceExcellent written, oral, and interpersonal communication skillsAbility to conduct and direct research into IT issues and productsAbility to present ideas in business‑friendly and user‑friendly languageOur Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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