Talent.com
Account Manager, Insurance - Full Time (HYBRID - GTA)
Account Manager, Insurance - Full Time (HYBRID - GTA)Xpera • Markham, Ontario, Canada, ClaimsPro/IndemniPro
Account Manager, Insurance - Full Time (HYBRID - GTA)

Account Manager, Insurance - Full Time (HYBRID - GTA)

Xpera • Markham, Ontario, Canada, ClaimsPro / IndemniPro
23 days ago
Job type
  • Full-time
Job description

Company :

IndemniProAccount Manager, Insurance - Full Time (HYBRID - GTA)Salary range : $96,400.00 - $133,800.00 annually

We have an existing opportunity to add an Account Manager to our team!

Team Management Responsibilities :

  • Provide leadership, guidance and mentoring to a dedicated adjusting team
  • Ensure claims are processed efficiently, accurately, and in compliance with company policies and industry regulations.
  • Support achievement of financial and production targets through weekly review of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
  • Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings, and complaint management
  • Act in a consultative and advisory capacity on claims matters and technical issues
  • Collaborate with stakeholders to resolve complex claims.
  • Handle escalated claims to ensure resolution reached
  • Participate in recruitment, training, and professional development initiatives for the claims team.

Account Management Responsibilities :

  • “Single point of contact” for all internal and external Client Stakeholders and addressing inquiries / concerns as needed
  • Create and Maintain Service Level Agreements and Claims Handling Process / Guideline documents as per Client contractual obligations
  • Establish and implementation of Best Handling Practices unique to the client
  • Develop and implement strategies to improve claims handling efficiency and customer satisfaction.
  • Conduct regular client meetings, as required.
  • Participation in client contract renewals, as required.
  • Management and oversight of Accounts Invoicing.
  • Qualifications & Experience :

  • University Degree or industry experience equivalent, CIP designation or ability to be licensed in ON and other jurisdictions.
  • Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
  • Minimum 5 years supervisory experience
  • Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
  • Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
  • Proven data mining and analysis to support continuing process improvements.
  • Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
  • Ability to work in a fast-paced environment and make decisions to implement change where required
  • What We Offer :

    Competitive Pay : $96,400 - $133,800 - Salary is commensurate with experience, qualifications, and internal equity

    Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

    Work-Life Balance

    Remote and Hybrid Work Opportunities

    E-flex Benefits Program

    Wellness Programs

    Registered Retirement Savings Plan (RRSP) matching

    Training and Career Development Opportunities

    Employee Referral Bonuses

    Employee Recognition Program

    Employee Perks (access to vendor discount programs)

    Reimbursement for Adjusting Licenses and Dues

    SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

    SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

    Create a job alert for this search

    Account Manager Insurance Full Time HYBRID GTA • Markham, Ontario, Canada, ClaimsPro/IndemniPro

    Similar jobs
    Personal Insurance, Account Manager

    Personal Insurance, Account Manager

    KRGinsure • Toronto, Ontario, Canada
    Full-time +1
    KRGinsure, a trusted tradename of RRJ Insurance Group Ltd.Ontario’s leading brokerages with branch offices across Southern Ontario. We pride ourselves on tailored solutions, strong market relationsh...Show more
    Last updated: 19 days ago • Promoted
    Senior Client Manager, Commercial Insurance & Renewals

    Senior Client Manager, Commercial Insurance & Renewals

    Jones DesLauriers • Toronto
    Full-time
    A leading insurance firm is hiring an experienced Client Manager in Toronto, Ontario.The role involves managing a renewal book of business, servicing clients, and supporting producers.Candidates sh...Show more
    Last updated: 12 days ago • Promoted
    Hybrid Associate Life Insurance Product Manager

    Hybrid Associate Life Insurance Product Manager

    Sun Life Financial • Toronto
    Full-time
    A leading financial services company in Toronto is seeking an Associate Product Manager to support individual life insurance products management. The role involves conducting market research, analyz...Show more
    Last updated: 5 days ago • Promoted
    Client Insurance Solutions Manager, Life Insurance

    Client Insurance Solutions Manager, Life Insurance

    Mnp Llp • Toronto
    Full-time
    Client Insurance Solutions Manager, Life Insurance.Make an impact with our Life Insurance team as a Client Insurance Solutions Manager. This diverse team of specialized Life Insurance professionals ...Show more
    Last updated: 27 days ago • Promoted
    Premium Appliance Account Manager — Design‑Driven Growth

    Premium Appliance Account Manager — Design‑Driven Growth

    Fisher & Paykel Appliances • Toronto
    Full-time
    A premium appliance manufacturer based in Canada is looking for a sales professional to manage and grow relationships with major accounts. The Sales Representative will work alongside the Canadian S...Show more
    Last updated: 22 days ago • Promoted
    Account Manager - Toronto

    Account Manager - Toronto

    Rohde & Schwarz • Toronto
    Full-time
    We are currently looking for an Account Manager based in the greater Toronto area.As one of our Test & Measurement Account Managers, you will be part of a customer-focused team dedicated to maximiz...Show more
    Last updated: 19 days ago • Promoted
    Hybrid Commercial Insurance Account Manager

    Hybrid Commercial Insurance Account Manager

    My Insurance Broker • Thornhill
    Full-time
    A Canadian insurance brokerage in Thornhill seeks a Commercial Lines Account Manager to manage and service a portfolio of insurance accounts. Responsibilities include providing client support, marke...Show more
    Last updated: 12 days ago • Promoted
    Mid-Market Commercial Insurance Account Manager

    Mid-Market Commercial Insurance Account Manager

    Paisley Partners Inc. • Toronto
    Full-time
    A professional services company in Toronto is looking for experienced Commercial Insurance Brokers to manage a book of business. The successful candidates will be responsible for servicing clients, ...Show more
    Last updated: 8 days ago • Promoted
    Strategic Ad Sales Account Manager – North America (Hybrid)

    Strategic Ad Sales Account Manager – North America (Hybrid)

    The Brand Power Company • Toronto
    Full-time
    A leading advertising agency in Toronto is seeking an Account Manager to present innovative advertising solutions to top consumer goods manufacturers. Candidates should have 3-5 years of sales exper...Show more
    Last updated: 19 days ago • Promoted
    Bilingual Mortgage Account Manager – On-site Toronto

    Bilingual Mortgage Account Manager – On-site Toronto

    Scotiabank • Toronto
    Full-time +1
    A leading financial institution in Toronto is seeking a Bilingual Mortgage Account Manager to manage and grow client relationships while fulfilling mortgage applications. You will guide clients, cro...Show more
    Last updated: 17 days ago • Promoted
    Account Manager

    Account Manager

    Webware.ai • Toronto
    Full-time
    AI digital marketing solutions for small businesses seeking to establish and grow their online presence.Trusted by over 4000 businesses across 400 cities in North America, our AI‑powered toolkit of...Show more
    Last updated: 8 days ago • Promoted
    Engineering Claims Manager — Ontario (Hybrid)

    Engineering Claims Manager — Ontario (Hybrid)

    Intact Financial Corporation • Toronto
    Full-time
    A leading insurance company in Ontario is seeking a Manager for their Engineering – Claims team.The role involves overseeing the technical aspects of claims relating to building and structural dama...Show more
    Last updated: 27 days ago • Promoted
    Account Manager

    Account Manager

    The Sales Factory • Toronto
    Full-time +1
    Eligible for discretionary bonuses and / or salary increases in accordance with company policy.Eligible for Health, Dental, Vision and Extended Health Benefits through Medvie Blue Cross.Also eligible...Show more
    Last updated: 21 days ago • Promoted
    Enterprise Account Manager

    Enterprise Account Manager

    ZAG Zyklotron AG • Toronto
    Full-time
    This existing vacancy is open to candidates that reside anywhere in the U.Canada, with preference for those near Chicago, IL or Toronto, ON for periodic in-person collaboration.Are you an experienc...Show more
    Last updated: 27 days ago • Promoted
    Account Manager

    Account Manager

    Cognibox • Toronto
    Full-time +1
    Creating Safer Workplaces for Everyone.We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of complia...Show more
    Last updated: 27 days ago • Promoted
    Account Manager

    Account Manager

    Essential HR • Markham
    Full-time
    About Us Quality Allied Elevator.First founded in 1988, and with offices located in Markham, Quality Allied Elevator (QAE) is the largest independently owned and operated elevator company servicing...Show more
    Last updated: 27 days ago • Promoted
    Personal Insurance Account Manager (RIBO) - toronto

    Personal Insurance Account Manager (RIBO) - toronto

    FSB GROUP LTD. • toronto, on, ca
    Full-time
    Personal Lines Customer Service Representative.Provide exceptional day‑to‑day customer service to clients.Respond to client inquiries quickly and efficiently, maintaining fast turnaround times for ...Show more
    Last updated: 20 days ago • Promoted
    VIP Private Client Insurance Account Manager

    VIP Private Client Insurance Account Manager

    HUB International • Toronto
    Full-time
    A leading insurance brokerage in Toronto is seeking a Personal Lines Private Client Account Manager to oversee high-net-worth client engagements. The role involves retaining and growing client portf...Show more
    Last updated: 17 days ago • Promoted