Operations Supervisor (William Osler Health Centre)

Cardinal Health, with over 1300 employees in Canada, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.

Reporting to the Operations Manager, this position is accountable for the day-to-day planning, directing and coordination of activities related to distribution operations within a union environment at multi-site hospital environment, and manages the achievement of company targets including quality standards, productivity levels, and customer specific service level agreements.

The Operations Supervisor is responsible to ensure that William Osler Health Centre (WOHC) service requirements are met by having staffing available for all required distribution activities.

This role is responsible to maintain Key Performance Indicators (KPI’s) as mutually defined with the WOHC and EDFS.

The Operations Supervisor performs all duties associated with the warehouse in accordance with all Cardinal Health standard operating procedures and regulatory guidelines.

For more information on what it is like to work for us, please watch this video :

Daily direction, coordination, and evaluation of the EllisDon Materials Services employees

Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws

Training employees; planning / scheduling, assigning, and directing work; appraising performance; rewarding and disciplining employees;

addressing complaints and resolving problems

Contributing to monthly staff meetings and Health and safety training sessions

Working closely with interdepartmental management staff, department leadership, and Nursing Managers from the hospital units

Maintaining an open communication personally and through emails in a timely and consistent manner

Monitoring and anticipating staffing requirements such as training, efficiency, and staff attendance

Verifies that health & safety, housekeeping and loss prevention are enforced consistently

Direct activities for cart maintenance; maintain review schedule

Preparation and maintenance of KPI’s

Problem and issue resolution when escalated beyond Stockless Technician

Maintaining all equipment as per accepted practice

Coordinating removal of identified defective product from PUIL

Cardinal Health remains committed to ensuring that our workplaces are safe and that every reasonable precaution is taken to protect employees, customers, and the Canadian Healthcare system from the spread and adverse health consequences of the COVID-19 pandemic.

To this end, we will continue to monitor public health guidance and reserve the right to reintroduce the Vaccination Policy if deemed necessary in the future.

Please note that where Cardinal Health employees attend a non-Cardinal premise (whether at a customer or third-party worksite), they will continue to be required to follow all requirements of that facility or location, which may include proof of vaccination.

You possess between 3 to 5 years related leadership experience or stockless inventory process experience

You have proven leadership, problem solving and team building skills

You can interpret and provide training on policies and procedure

You have excellent communication skills (verbal, written and group presentation skills)

You enjoy working with computers and have intermediate knowledge of Microsoft Office and Excel

You enjoy problem-solving, adapting to change and reprioritizing on short-notice

You have a strong Workplace Health and Safety background; WSIB and First Aid certification preferred

You have Material Handling Equipment Training experience, which is considered an asset

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.