Training Design & Learning Administration Specialist

Description

Position at Gateway Casinos Corporate Office

Job Type : Salaried Full-Time

Salary Range : $63,688 - $79,610

The Gateway to Your Future

The role works with functional leaders across the company to develop and maintain custom learning content using web-based instructional design software.

The role is responsible for designing and producing resources and tools used for instructional purposes.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Partners with content providers, subject matter experts and key partners in the company to analyze learning requirements and identify solutions and delivery approaches for employee groups
• Leads the design, development, and update / maintenance of Gateway’s custom web-based learning programs using appropriate standards (AICC / SCORM) in accordance with current instructional design methodology
• Designs, develops, and / or updates non-web-based learning resources like training aids, training tools, and guides
• Contribute to the collection and analysis of organizational learning trends, metrics and data to support data-driven insights to advance a cohesive culture of learning
• Supports the company-wide community of training designers and facilitators to consistently design web-based learning solutions and adopt effective adult learning principle approaches in training delivery through formal coaching
• Manages the sections of Gateway’s learning strategy specific to standardized training program design and consistent employee experience through learning
• Support delivery of in-person learning initiatives or employee events
• Provides back-up to Gateway’s Learning System Administrator to maintain day to day administrative functions as required
• Performs other duties as assigned

What You Bring

• Adult Learning Certificate or Instructional Design Certificate or 4 or more years of commensurate experience
• Formal certification for web-based learning design software (Articulate360, Storyline, SCORM packages preferred)
• Experience with document design software (Adobe Creative, InDesign)
• Learning management system / platform system admin experience (Percipio, Skillsoft)
• Experience in gaming, food and beverage, or other areas of hospitality / entertainment industries an asset
• Experience in a complex, multi-location company an asset
• Thorough knowledge of instructional design principles
• Advanced desktop publishing and document design skills
• Technical skills required to administer learning management platforms
• Technical skills associated e-learning development software
• Effective time and project management skills
• Self-motivated, proactive and able to multi-task
• People-focused team player who is passionate about promoting growth and development
• Strong communication skills with the ability to summarize and visualize information in easy-to-understand formats
• Strong interpersonal, collaboration and coaching skills
• Ability to collaborate with others at all levels of the organization

Working Conditions / Physical Requirements :

• Office environment
• Willing to work flexible hours, evenings, and weekends
• Occasional travel between sites in BC, AB and ON as required

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations.

Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

About Gateway Casinos & Entertainment Limited Gateway Casinos & Entertainment Limited ( Gateway ) is one of the largest and most diversified gaming and entertainment companies in Canada.

Across its 30+ gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,279 people and boasts approximately 440 table games (including 48 poker tables), 13,915 slots, 93 restaurants and bars and 561 hotel rooms.

Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio.

A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers.

Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada.