Practice Support Coordinator

START DATE :

As soon as a suitable candidate(s) is found

Position Summary

As a member of the health team, the Practice Support Coordinator (PSC) plays a vital role in supporting family physicians, nurse practitioners and other team members by enhancing patient care and optimizing clinic operations within the Patient’s Medical Home (PMH).

In this collaborative position, the PSC works closely with the Program Director, Team Lead, Calgary Rural Primary Care Network (CRPCN) staff, physicians, nurse practitioners (NPs), and other care team members.

A large component of the role involves effectively communicating, educating and guiding clinic teams on implementing processes to improve care delivery within the medical home, sharing best practices across clinics and with other partners to support continuous learning and improvement, and acting as a conduit of information sharing between clinics and the primary care network (PCN).

Key Responsibilities :

Electronic Medical Record (EMR) Data Quality and Process Optimization

• Providing education, panel management, and practice support to physicians, NPs, and staff within medical clinics to ensure accuracy and completeness of patient information.
• Documenting clinic processes for panel identification, maintenance, and management.
• Performing annual EMR checks to review data accuracy, quality and standardization, and recommending and supporting opportunities for improvement.
• Supporting providers in Community Information Integration and Central Patient Attachment Registry (CII / CPAR) enrollment and optimization.
• Supporting providers and clinic in the enrollment for Health Quality Council of Alberta panel reports, understanding of reports and implementing opportunities for improvement.

Communication and Relationship Building

Education Delivery

Proactive and Preventative Screening

Quality Improvement

Educational Requirements :

Experience and Skills Required :

Core Competencies :

Working Conditions :

Reporting Structure :

Reports to Team Lead, Practice Support Program

About the Calgary Rural Primary Care Network (CRPCN) :

The Calgary Rural PCN works together with communities, family doctors and other health team members to do whatever we can to help you be as healthy as possible. We are working together to change the delivery of health care in our communities from reactive to preventative by providing services to patients that fit their needs through supports we have in our member clinics, such as nurses, dietitians, and other health care professionals. We collaborate to provide the tools and education to empower patients to work on their everyday health needs.

Apply :

Please submit your resume and cover letter in confidence onlinehere.

Please note that only candidates who are selected for an interview will be contacted. We thank all other candidates for their interest.

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