Bilingual Receptionist & Central Switchboard Operator

Raise
Toronto, Ontario
Full-time

Job Description

Bilingual Receptionist & Central Switchboard Operator

  • Pay Rate : (flexible)
  • Location : 30 Isabella Street, Toronto, Ontario,
  • Contract Length : 4Months

We at Raise are hiring right now for one of our Clients. If you’re interested, apply below for your chance to join a great place to work.

Responsibilities :

  • Receives and greets clients / visitors in both English and French, and monitors movement of same by maintaining a reception register.
  • Coordinates the booking of agency vehicles including completing and processing of monthly car expenditures.
  • Calls couriers, keeps records of courier packages and distributes as appropriate.
  • Monitors and troubleshoots access and meeting room bookings and assists in routinely checking all meeting rooms / reception area to ensure they are kept tidy.
  • Dispenses and tracks cheques, food vouchers and other items for pick up at reception.
  • Maintains bulletin boards, display cabinets and feedback box.
  • Attends and participates in clerical meetings.
  • Acts in accordance with and incorporates Society's Code of Ethics, Confidentiality, Anti-Oppression / Anti-Racism, Harassment &Discrimination policies, etc.
  • Uses sound judgment in consideration of financial resources.
  • Complies with Society’s financial policies and procedures.
  • May assume other duties as required.
  • Works in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.

CENTRAL SWITCHBOARD :

  • Receives; screens and directs all calls, both external and internal, using a telephone console.
  • Closes switchboard at the end of regular business hours
  • Reports telephone problems to the Systems Analyst-Telecom for necessary actions.
  • Informs I.T. Dept. of changes to staff extension / information in order for them to update the directory to ensure accurate direction of calls.
  • Reports any troubles with the Intake Call queue to the Systems Analyst-Telecom or supervisor for necessary actions.

Qualifications :

Education and Experience

  • Secondary School Diploma, plus 1-year recent relevant experience, OR
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
  • Knowledge and Skills :
  • Strong interpersonal skills and ability to work co-operatively with staff and clients.
  • Excellent communication skills.
  • Ability to work under pressure.
  • Must have good telephone manner and exercise good judgement
  • Bilingual fluency in both English and French
  • 12 hours ago
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