customer satisfaction representative
- Education : Secondary (high) school graduation certificate
- Experience : 5 years or more
- or equivalent experience
Tasks
- Act as spokesperson for an organization
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
- Provide customer service
Computer and technology knowledge
MS Office
Work conditions and physical capabilities
Attention to detail
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
Financial benefits
- Bonus
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
customer satisfaction representative
Address customers' complaints or concerns. Answer inquiries and provide information to customers. ...
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