Technical Proposal & Sales Specialist Pre-Sales Content Specialist

About us

Pathway Communications has a track record of 30 years providing high-quality Information Technology solutions including technical contact centre services at Tiers I II and III to demanding corporate government and non-profit clients in Canada and the United States. We commenced operations in 1995 and have grown over the past 28 years from being one of Canadas pioneering ISPs to a provider of end-to-end corporate IT solutions including inbound technical support infrastructure management cybersecurity and application development and maintenance. Our commitment to excellence is reinforced by the critical certifications we have. These include amongst others SOC ISO 27000 PCI DSS and Uptime Institute Tier III Certifications for our data centre.

Job Title : Technical Proposal & Sales Specialist / Pre-Sales Content Specialist

Job Type : Full-time Permanent. This role is an existing vacancy.

Location : On-site Markham Ontario

Compensation : $55K to $75K CAD (base)

Summary :

Pathway Communications is seeking a Technical Proposal & Sales Specialist / Pre-Sales Content Specialist to support business growth by identifying RFP opportunities and developing high-quality technically accurate and commercially compelling proposals. This role works closely with Sales Solution Architects and Delivery teams within a Managed Services / IT Services environment.

RFP Identification & Opportunity Management

• Proactively hunt and track RFP RFI and RFQ opportunities across public and private procurement portals partner ecosystems and industry sources.
• Monitor submission deadlines compliance requirements and qualification criteria
• Maintain and regularly update a centralized SharePoint repository with RFP documents requirements timelines clarifications and status updates
• Proposal & Pre-Sales Content Development
• Lead end-to-end development of RFP / RFI / RFQ responses proposals and Statements of Work (SOWs)
• Translate complex technical solutions into clear client-focused value propositions
• Customize responses based on client needs industry context and service scope

Sales Enablement

Cross-Functional Collaboration

Experience & Skills

Tools & Technology

Use of Artificial Intelligence in Hiring

This recruitment process does not use artificial intelligence to screen assess or select candidates. All applications are reviewed by a member of the hiring team.

Equal Opportunity Statement

Pathway Group of Companies is an equal opportunity employer and is committed to providing equal treatment with respect to employment without discrimination because of race ancestry place of origin citizenship creed sex sexual orientation age marital status family status disability color or ethnic origin as required by the Ontario Human Rights Code. Accommodations are available throughout the recruitment process upon request.

Required Experience :

Manager

Key Skills

Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 55 - 75