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Parts Advisor
Parts AdvisorFalcon • Edmonton, Division No. 11, CA
Parts Advisor

Parts Advisor

Falcon • Edmonton, Division No. 11, CA
10 days ago
Job type
  • Full-time
Job description

If you’re a heavy-duty equipment parts advisor, parts representative, parts customer service person, or an automotive parts advisor with a minimum of 5 years’ experience in a parts related role we want you to join Falcon Equipment’s Nisku (Edmonton) Branch !

Job Duties & Responsibilities :

  • Provide exceptional customer service to both external and internal customers
  • Work with Install Shop employees supplying correct parts / components for new builds
  • Negotiate pricing and purchase product inventory
  • Provide product inventory control as well as put away stock, data entry and cycle counting
  • Purchasing & maintaining inventory on all lines with relation to the Parts Department
  • Determine correct parts numbers and “pick” parts for orders received
  • Arrange for delivery or shipment of parts as required
  • Help maintain orderly parts stock
  • Assist with regular parts inventories and the selection of parts for return under the parts obsolescence program
  • Recommend layout improvements and assist in physical rearrangement of layout

Qualifications :

  • High school diploma or equivalent required with certification in Parts and Warehousing or equivalent an asset
  • Minimum 2 years experience in a parts-related role, preferably in a heavy equipment environment with a strong knowledge of hydraulics
  • Inventory management control, purchasing and any related experience would be a definite asset
  • Ability to use both computer-based and manual parts catalogues
  • Must possess a valid drivers’ license
  • Exceptional customer service and troubleshooting skills
  • Must be able to work in a fast paced environment with minimal supervision
  • Ability to work well under pressure and maintain a strong attention to detail
  • Able to deal with people tactfully and professionally at all times
  • Ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions
  • Strong work ethic and positive team attitude

  • Must be proficient with both manual and computerized inventory control
  • Weight handling of up to 60 lbs. required
  • About the Benefits :

  • Competitive wage rates
  • 100% prescription coverage and paramedical coverage
  • Long-term disability (LTD)
  • Paid vacation available in the first year of employment
  • RRSP / DPSP plan with matching contribution by the company
  • Premiums if you hold a current occupational first aid ticket
  • Opportunities for training and development
  • Non-unionized environment
  • Apprenticeship program reimbursed by the company
  • Falcon Equipment is an equal opportunity employer.

    We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.

    Are you legally eligible to work in Canada?

  • Required fields are indicated by a red star
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    Parts Advisor • Edmonton, Division No. 11, CA

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