If you’re a heavy-duty equipment parts advisor, parts representative, parts customer service person, or an automotive parts advisor with a minimum of 5 years’ experience in a parts related role we want you to join Falcon Equipment’s Nisku (Edmonton) Branch !
Job Duties & Responsibilities :
- Provide exceptional customer service to both external and internal customers
- Work with Install Shop employees supplying correct parts / components for new builds
- Negotiate pricing and purchase product inventory
- Provide product inventory control as well as put away stock, data entry and cycle counting
- Purchasing & maintaining inventory on all lines with relation to the Parts Department
- Determine correct parts numbers and “pick” parts for orders received
- Arrange for delivery or shipment of parts as required
- Help maintain orderly parts stock
- Assist with regular parts inventories and the selection of parts for return under the parts obsolescence program
- Recommend layout improvements and assist in physical rearrangement of layout
Qualifications :
High school diploma or equivalent required with certification in Parts and Warehousing or equivalent an assetMinimum 2 years experience in a parts-related role, preferably in a heavy equipment environment with a strong knowledge of hydraulicsInventory management control, purchasing and any related experience would be a definite assetAbility to use both computer-based and manual parts cataloguesMust possess a valid drivers’ licenseExceptional customer service and troubleshooting skillsMust be able to work in a fast paced environment with minimal supervisionAbility to work well under pressure and maintain a strong attention to detailAble to deal with people tactfully and professionally at all timesAbility to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutionsStrong work ethic and positive team attitude
Must be proficient with both manual and computerized inventory controlWeight handling of up to 60 lbs. requiredAbout the Benefits :
Competitive wage rates100% prescription coverage and paramedical coverageLong-term disability (LTD)Paid vacation available in the first year of employmentRRSP / DPSP plan with matching contribution by the companyPremiums if you hold a current occupational first aid ticketOpportunities for training and developmentNon-unionized environmentApprenticeship program reimbursed by the companyFalcon Equipment is an equal opportunity employer.
We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.
Are you legally eligible to work in Canada?
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