Our national retail client is looking for an Intermediate Technical support analyst with experience with L1 and L2 MDM support (VMware Workspace one / Airwatch) -
Location : Mississauga (% on site)
Duration : 7 months to start
Work hours : 37.5 hours a week
Job ID : WECJP
Responsibilities :
- Configure and manage mobile devices using MDM software
- Enroll devices in the MDM platform
- Develop and implement MDM policies for security, compliance, and functionality
- Troubleshoot and resolve mobile device issues
- Provide technical support to end-users on mobile device usage and MDM features
- Maintain accurate records of mobile device inventory
- Stay up-to-date on the latest MDM technologies and mobile device trends
Must Haves :
- Experience with mobile device management (MDM) solutions VMWare Workspace ONE / Airwatch
- Mobile device operating systems (iOS, Android) support Nice to Have :
- InTune
- InTune
- Experience with mobile device security protocols
- Experience with mobile application management (MAM)
- Certifications in MDM solutions
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