Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry cybersecurity.
We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.
Our mission is simple : End Cyber Risk. We’re looking for a Senior Product Manager to be a part of making this happen.
Location : flexible for remote in the USA, or Canada
About the Role
The Arctic Wolf Product group is looking for a passionate Senior Product Manager to join our Managed Detection and Response product team.
As the Senior Product Manager Detections, you will own the Detections capabilities of the product portfolio. Working closely with our Security Services teams, our customers, and engineering, you will identify and prioritize the creation of new detections, update existing detections, and monitor the usage and efficacy of our detection catalog across the business.
You ensure that our alerts and ticketing provide our customers with actionable insights and consistently demonstrate the value of the Arctic Wolf services.
In this role, you will partner with leadership across the organization to influence and contribute to the strategic direction for a core part of the product.
You will provide subject matter expertise and leadership to other parts of the business to ensure the best possible outcomes for our customers.
This role requires significant amounts of cross-functional and cross-team collaboration. The candidate in this role will succeed through partnership, indirect authority, and relationship building as much as technical acumen.
The primary customer for this role will be internal, however, you will still need to interact with external customers and be comfortable speaking on customer calls.
As this is an experienced role, you will also assist with the overall execution of the product function, including ensuring process requirements are met, providing suggestions and improvements to existing product processes, and mentoring and supporting other product team members, and cross-functional stakeholders.
Who You Are
3 years of product management experience, or similar experience with a transferrable skillset, such as Business Analyst, Project Manager, or others
Effective Communicator You can communicate clearly and succinctly through verbal, written, and other forms of communication.
You practice active listening, and ask insightful questions. You prioritize and communicate the right information to the right audience.
You know how to cut through the noise, get to the signal and amplify it, where needed
Critical Thinker You can dig in and get to the root of the issue. Whether it’s listening to your customers and asking clarifying questions or coming up with novel solutions to problems you are insightful, inquisitive, intuitive and a problem solver.
Humble You embody servant-leadership. You are willing to dive in, get your hands dirty and are always willing to help out.
You are accountable and drive for good decisions, but you own your mistakes. You accept feedback graciously and give your colleagues grace.
Assertive You recognize the value of getting diverse inputs, but you also recognize the need to act. You move decisively with the best information you have at hand, and you acknowledge when you need to pivot, and take accountability.
Collaborator You know your success is your team’s success. You are approachable and cordial but are always driving towards a goal.
You enable success across different functions and strive to make an inclusive environment; making sure everyone has their voices heard.
You give praise and credit freely to your colleagues.
We recognize that everyone's career journey is different and encourage you to apply even if you don't meet every requirement.
We're eager to meet people that believe in our mission and can contribute to our team not just candidates who can check all the boxes.
About Arctic Wolf
At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally.
We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company) and the 2nd Most Innovative Security Company.
This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day.
We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization.
And we appreciate that by protecting people’s and organizations’ sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance.
See more about our Pack Unity .
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community.
We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including :
Equity for all employees
Bonus or commission pay based on role
Flexible time off, paid volunteer days and paid parental leave
401k match
Medical, Dental, and Vision insurance
Health Savings and Flexible Spending Agreement
Voluntary Legal Insurance
Training and career development programs
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.
Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities.
As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and / or other specific needs where possible.
Please let us know if you require any accommodations by emailing .
Security Requirements
Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.