Content Technician

Essential Duties / Responsibilities

• Responsible for cleaning customers’ contents removed from a loss.
• Responsible for equipment tracking, maintenance, and upkeep
• Assist with the completion of supply orders for the contents division
• Submit daily time sheets and code job hours to the supervisor
• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and / or mold
• Complete cleaning processes for both contents and structural damage assigned jobs
• Completion and filing of documentation on contents and laundry jobs
• Complete notes of assigned jobs in our primary operating system (RMS)
• Take photos of jobs assigned at the start, completion, and throughout the process
• Keep equipment clean and organized in the shop
• Responsible for unloading trash in assigned areas
• All other duties as assigned

Competency- Knowledge, Skills and Abilities :

• Knowledge of technology (iPhone, iPad), computer skills
• Customer Service Skills
• Communication skills via phone and face to face
• Ability to learn and operate our primary operating systems : RMS and QuickTime,
• Ability to create documents
• Ability to work independently
• Ability to work in a team
• Ability to complete work on multiple jobs within the same time frame
• Ability to participate in an on-call schedule
• Ability to work within hazardous environments safely
• Ability to safely operate hand and power tools
• Maintain a level of confidentiality
• Ability to follow and represent Paul Davis culture through our company Vision, Mission, Values, and 10 Serving Basics

Physical Requirement :

• Must be able to stay in a stationary position up to 25% of the time within a vehicle.
• Constantly moves about job sites
• Constantly positions self to move about job sites; stairs, walkways,, crawl spaces
• Occasionally ascends and descends a ladder to complete jobs
• Frequently will lift up to 50lbs
• Ability to safely operate a company vehicle
29 days ago