We have an immediate opening for a Branch Manager , working out of our Goose Bay location. This location is a constantly busy, quickly growing facility that operates with a goal-oriented and customer-driven team. As the Branch Manager you provide overall leadership to all branch employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, and budgets. You deliver results through leadership, direction, alignment and motivation, in-depth knowledge of operations, management, process, and financial disciplines.
Job Types
Full-time, Permanent
Salary
$69,500 per year
Key Responsibilities
In-depth knowledge of operations, management, process, and financial disciplines.
Adhere and enforce all company safety standards and any customer safety standards when on-site.
Analyze and present new business opportunities, implementing location strategies while managing resources to increase revenue and maximize profitability.
- Strong understanding of the market including customers, competitors and local market initiatives;
- Ensure backlog of equipment for service and repair is maintained within accepted company standards;
- Hire, train and mentor team members in various roles from rental coordinators, to parts, service and drivers.
- Complete performance reviews with all branch staff discussing strengths, development opportunities, while holding employees accountable for daily activities, business and personal objectives.
- Drive in store merchandising initiatives including pricing, inventory control, product placement, etc;
- Ensure all corporate policies, procedures and relevant legislation is administered and followed appropriately by branch staff;
- Ensure a high level of customer service is maintained, assisting in the resolution of customer service issues;
- Prepare, forecast and review monthly, quarterly and annual reports, including profit and loss statements, monthly safety inspections, monthly operating reviews, yearly budgets and other reports detailing operational status.
- Monitor over-due accounts and credit risks.
- Maintain accurate inventories, preventing and reducing slow moving items.
- Authorize expenditures, approve invoices, and control petty cash;
- Ensure branch is operating efficiently in terms productivity, order fulfillment, and service / repair;
- Responsible for the Heat Division located on site, including staff, inventory and assets;
- Perform other duties as assigned
Key Qualifications
Adhere and enforce all company safety standards and any customer safety standards when on-site.
Analyze and present new business opportunities, implementing location strategies while managing resources to increase revenue and maximize profitability.
Strong understanding of the market including customers, competitors and local market initiatives.Ensure backlog of equipment for service and repair is maintained within accepted company standards.Hire, train and mentor team members in various roles from rental coordinators, to parts, service and drivers.Complete performance reviews with all branch staff discussing strengths, development opportunities, while holding employees accountable for daily activities, business and personal objectives.Drive in store merchandising initiatives including pricing, inventory control, product placement, etc.Ensure all corporate policies, procedures and relevant legislation is administered and followed appropriately by branch staff.Ensure a high level of customer service is maintained, assisting in the resolution of customer service issues.Prepare, forecast and review monthly, quarterly and annual reports, including profit and loss statements, monthly safety inspections, monthly operating reviews, yearly budgets and other reports detailing operational status.Monitor over-due accounts and credit risks.Maintain accurate inventories, preventing and reducing slow moving items.Authorize expenditures, approve invoices, and control petty cash.Ensure branch is operating efficiently in terms productivity, order fulfillment, and service / repair.Additional Qualifications
5 years of rental industry experience or related including construction, home improvement or retail
Ability to multi-task and work effectively in a fast-paced environment
Proven track record for decisive actions via analytical thinking, goal-directed leadership and service-oriented performance
Result orientated with a demonstrated history of successExperience directing and motivating teamsCompetent financial and business acumenCustomer service aptitude - ability to address and resolve customer service issuesExcellent communication skills and techniquesAbility to interface with multi-faceted, cross-functional teams and departmentsExcellent time management and organization abilities, with the ability to work and make decisions independentlyExcellent oral and written communication skillsComputer literate with proficiencies in Word, PowerPoint and ExcelValid Driver’s License and clean Driver’s AbstractExperience with Health and Safety training is an asset (i.e. WHMIS, etc.)Technical aptitude of CAT equipment and operations would be considered an assetPrior experience with both TRAC operation and Systematics would be considered an assetThe flexibility to adapt to emergency and overtime arrangementsWillingness to travel as requiredWhat we offer
Company pension
Dental care
Disability insurance
Employee assistance program
Employee stock purchase plan
Extended health careLife insuranceOn-site parkingPaid time offRRSP matchStock optionsWellness programOur Commitment to Inclusion
Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield Equipment Rentals provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know, and we will work with you to meet your needs.
Artificial Intelligence (AI)
Use of Artificial Intelligence - By Recruiters & Hiring Managers
At Battlefield, people are at the centre of our recruitment process. While we may use artificial intelligence (AI) tools for limited administrative purposes (such as writing creative outreach messages, summarizing interview notes or transcribing reference checks) AI is never the decision maker. Resumes and candidate information are personally reviewed by our recruiters, and all hiring decisions are made by people who bring judgment, care, and expertise to each match. Our commitment is to use technology responsibly, while ensuring fairness, transparency, and respect at every stage of the process.
Use of Artificial Intelligence - By Candidates
We recognize that candidates may choose to use artificial intelligence (AI) tools to support their job search, for example, to refine writing style or gather research. While this can be appropriate, the information you provide in your resume, screening questions, and interviews must always be truthful and accurately reflect your own experience, knowledge, and competencies. AI should never be used to create or exaggerate credentials. Our goal is to understand the real you – your skills, your story, and your potential – so that we can make the best possible match between you and the organizations we serve.
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