information technology (IT) support technician
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Manage incidents
Computer and technology knowledge
- Shell script
- Device drivers
- Networking security
- Servers
- Desktop applications
- MS Active Directory
Transportation / travel information
Own transportation
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Time management
Workplace information
Remote work available
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Work Term : Permanent
- Work Language : English
- Hours : 35 to 40 hours per week
Information Technology Help Desk Support
IT Helpdesk/Technical Support (Fluent English/(Spanish/French). Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Ideally looking for experience with Customer Service and browser troubleshoot...
information technology (IT) support technician
Work conditions and physical capabilities. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified diff...
information technology (IT) support technician
Work conditions and physical capabilities. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified diff...
technical support specialist – information technology (IT)
Work conditions and physical capabilities. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified diff...
information technology (IT) service delivery manager
Work conditions and physical capabilities. Plan and control budget and expenditures. Establish and implement policies and procedures for information systems. Meet with clients to discuss system requirements, specifications, costs and timelines. ...
consultant, information technology (IT)
Conduct reviews to assess quality assurance practices, software products and information systems. Consult with clients after sale to provide ongoing support. Work conditions and physical capabilities. Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months...
Information Technology Lead - SharePoint
Information Technology Lead - SharePoint will work closely with stakeholders to understand their needs and develop solutions that improve productivity, collaboration, and information management. Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and an...
Temporary Information Technology Technician
GREATER ESSEX COUNTY DISTRICT SCHOOL BOARD The Greater Essex County District School Board invites applications from persons with the required qualifications for the temporary Bargaining Unit position of: TEMPORARY INFORMATION TECHNOLOGY TECHNICIAN All successful applicants will be required to be ava...
manager, information technology (IT) integration
Consult with clients after sale to provide ongoing support. Work conditions and physical capabilities. Plan and control budget and expenditures. Establish and implement policies and procedures for information systems. ...
manager, IT (information technology) integration
Information technology (IT) service delivery. Assign IT projects to systems analysts, programmers and other computer technicians. Work conditions and physical capabilities. Plan and control budget and expenditures. ...