Shift / Floor Manager
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Direct message the job poster from Pawn Shop Live!
Managing Partner | Director of operations, talent acquisition | @ Nightshift Entertainment, Union Hall, Exchange Event Centre
Pawn Shop Live – Edmonton
Live Music & Events Venue
About Pawn Shop Live
Pawn Shop Live is a legendary Edmonton live‑music brand, reborn as a multi‑capacity concert and event venue. From emerging artists to major touring acts, we host high‑volume events that demand strong leadership, smart coordination, and flawless execution.
Responsibilities
- Lead and supervise front‑of‑house staff during events (bar, security, box office, floor staff)
- Act as the primary on‑shift contact for staff, artists, promoters, and vendors
- Work directly with and report to the Venue General Manager
- Coordinate with promoters and marketing partners to ensure smooth event execution
- Assist with event promotions, marketing initiatives, and on‑site activations
- Support organization of promoters, guest lists, ticketing flows, and show logistics
- Manage crowd flow, guest experience, and overall venue atmosphere
- Oversee regular venue maintenance and upkeep, ensuring the space is safe and show‑ready
- Perform basic maintenance tasks and operate simple hand and power tools as needed (minor repairs, fixes, setup adjustments)
- Identify, document, and report monthly on repairs, upgrades, and operational improvements
- Handle cashouts, end‑of‑night reports, and incident documentation
- Enforce venue policies, Alberta liquor laws, and safety standards
- Troubleshoot issues in real time and keep events running smoothly
- Support staff performance, morale, and professionalism on shift
What We’re Looking For
2+ years experience in hospitality, nightlife, or live‑event managementMarketing or promotion experience is an assetComfortable performing basic handyman‑style tasks and using common toolsExperience working with promoters, guest lists, and event marketing teamsStrong leadership, organization, and communication skillsCalm, confident decision‑making under pressureExperience managing busy, high‑volume environmentsKnowledge of Alberta liquor laws and crowd management (ProServe required)Ability to work late nights, weekends, and event‑based schedulesPassion for live music and nightlife culture is a strong assetWhy Work With Us
Be part of an iconic venue and growing entertainment groupWork concerts, DJ nights, and special events — no two shifts are the sameCompetitive hourly wage (based on experience)Opportunity for growth into senior venue or operations managementFast‑paced, culture‑driven environmentHow to Apply
Please send your resume (and a short intro if you’d like) to :
gm@pawnshop‑live.ca cc greg@pawnshop‑live.ca
Subject line : Shift / Floor Manager – Pawn Shop Live
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