Information Technology (IT) Manager

Information Technology (IT) Manager
Location: Vancouver BC
Salary: $110000 $120000
Type: Permanent Full-Time (In-Office)

Our client a well-established and growing multi-service law firm based in downtown Vancouver is seeking an experienced Information Technology (IT) Manager to lead the firms IT operations and infrastructure.

Reporting to senior leadership this role is responsible for overseeing all aspects of IT strategy systems security and operations while managing internal resources and external vendors. This is a senior-level role suited to a proactive IT leader who thrives in a professional services environment and enjoys balancing strategic planning with hands-on problem solving.

The Role

This position oversees the firms full IT function ensuring systems are secure efficient and aligned with business needs. The IT Manager acts as both a strategic advisor and an operational leader supporting lawyers and staff across the firm.

Key Responsibilities

• Oversee and manage the firms IT infrastructure systems and operations
• Align technology strategy with business objectives and operational needs
• Monitor performance of networks servers systems and applications
• Plan implement and review changes to IT technologies and infrastructure
• Manage network infrastructure including servers storage firewalls switches and routers
• Oversee document management systems file security and data transfers
• Act as an escalation point for complex technical issues and troubleshooting
• Develop and maintain data backup systems and disaster recovery plans
• Ensure compliance with applicable regulatory and security requirements
• Design implement and maintain IT policies procedures and best practices
• Manage vendor relationships and service providers
• Prepare and manage annual and project-based IT budgets
• Lead mentor and develop IT staff including recruitment and training
• Provide guidance and recommendations to leadership on emerging technologies
• Manage IT risk profiles and recommend mitigation strategies
• Adhere to ITIL and industry best practices including incident change and release management

The Ideal Candidate Brings

• Broad infrastructure and IT operations expertise including servers security networking backups and helpdesk operations
• Strong experience with Microsoft Entra Active Directory and Microsoft 365 administration
• Hands-on knowledge of data centre infrastructure (e.g. Dell EMC VMware iSCSI networking)
• Solid understanding of networking technologies such as firewalls VPNs ZTNA and managed detection and response solutions
• Experience with business continuity and backup solutions (e.g. Veeam or similar)
• Proven experience leading IT teams and delivering IT solutions in a professional services environment
• Strong problem-solving conflict resolution and decision-making skills
• Ability to translate technical concepts for non-technical stakeholders
• Excellent written and verbal communication skills
• Ability to work under pressure and adapt to changing priorities
• Strong relationship-building skills and the ability to work across all levels of an organization

Qualifications & Experience

• University degree or equivalent in Information Technology or a related field
• Relevant IT certifications are considered an asset
• Approximately 10 years of IT experience including at least 5 years in a senior or management role
• Experience designing and implementing infrastructure technology initiatives
• Experience in a law firm or professional services environment strongly preferred
• Exposure to VOIP systems is an asset
• Experience with iManage Elite or similar legal systems is an asset

Compensation & Benefits

• Competitive salary: $110000 $120000
• Extended health and employee benefits
• Employee assistance program
• Paid time off
• Tuition reimbursement (where applicable)
• Regular firm events and a collegial workplace culture
• Access to building amenities including an on-site gym
• Central downtown location close to transit shops and services

About Arlyn Recruiting & How to Apply

Arlyn Recruiting collaborates with leading law firms across Canada to help candidates secure opportunities aligned with their education skills and career ambitions.

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Key Skills
Business Process,SQL,Active Directory,Information Technology,Database,Information Security,Infrastructure,ITIL,Project Management,Internet,ERP,Backup,Setup,hardware,Technical Support
Employment Type : Full Time
Experience: years
Vacancy: 1