Digital Course Production Associate

Position Purpose and Summary

The Digital Course Production Associate gives leadership to the production of courses and provides engaging learning experiences in online and/or multi-access learning environments. The Digital Course Production Associate will ensure that course materials are accessible in multiple digital formats and follow web content accessibility guidelines (WCAG). The incumbent will play an important role in the provision of core services as part of the TWU GLOBAL Online team in a timely fashion to meet the curricular goals of the TWU Strategic Plan.

Key Areas of Accountability

• Consult with the Online Team, including instructional designers, media specialists, and student workers etc., to produce online and multi-access courses that provide effective, inquiry-based learning experiences to meet specified course learning outcomes;
• Work with media team to create, adapt, or use digital media resources to support student learning
• In cooperation with the Senior Learning Technologist, ensure that course websites are functional and stable across devices and in low bandwidth contexts.
• Provide efficient and effective project management, documentation, and file management procedures;
• Ensure timely and professional communication with all stakeholders related to course production;
• Collaborate with the Equity of Access office at TWU to support the development of a digital learning environment that is accessible and inclusive for all students and faculty.

The Person

Skills and Abilities

• Expert working knowledge of Moodle and WordPress.
• Strong proficiency in HTML, CSS and JavaScript.
• Proven work experience as a Web Designer developing new and maintaining existing websites
• Knowledge of code repositories.
• Experience in UX/UI design in higher education learning environments.
• Familiarity with the roles of teaching and learning in an online educational context as supported in current research;
• Awareness of intercultural relations and environments, cultural sensitivity, and international students
• Proficient in navigating and administering digital learning environments;
• Ability to learn and engage with TWU Online’s cloud-based digital workflow;
• Able to provide support to instructors, subject matter experts and instructional designers.;
• Strong attention to detail
• Able to develop and maintain positive relationships with relevant stakeholders;
• Able to work independently with limited direction;
• Able to exhibit a professional attitude and image with a commitment to quality service;
• An educator’s spirit and vision, which grows out of a passion for students to receive a transformational educational experience.

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community. Affirm and support TWU’s mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation, integrity, focused. A winsome personality with a positive and friendly attitude.

Servant-Leader Way of Life: Act in a manner that exemplifies Jesus Christ in all on and off-campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Key Internal Interactions

Reports: Not Applicable

Reports to: Manager, Online Learning and Instructional Technology

Standards & Requirements

Education: Bachelor’s degree in online education, instructional design, or a relevant discipline;

Experience:

• Minimum 2 years related experience
• Building highly interactive, inquiry-based, community-oriented course websites in non-traditional digital learning environments;
• Managing projects where timelines, cost controls, and bottom-line results were expected and achieved;
• Working with multiple course production projects simultaneously and navigating multiple competing priorities;
• Experience with a wide variety of digital learning environments (e.g. Moodle, WordPress, web conferencing);
• Creating or adapting digital media assets for use in digital learning environments.

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Updated: 2023

Salary Classification: 8

Agreed to by: Online Learning and Instructional Technology and Human Resources

Benefits Of Working at TWU:

• A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
• Torch tuition scholarship for dependents of eligible employees attending TWU.
• Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
• Discounts and perks for the on-site Trinity Western Outfitters bookstore and cafeterias, as well as shops and restaurants in Fort Langley.
• Wellness benefits (i.e., counselling, sick days, personal days, and reimbursement for annual wellness/recreation related purchases).
• Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
• Free employee parking on campus.
• Special community events throughout the year.
• A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates who are able to commit to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law.

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact Human Resources.

Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.