Water Billing Analyst

Overview

Temporary Full-time, up to 11 Months, Union. Posting number TC-26-07. Salary Range : $32.39 to $38.79 per hour. Posted : Tuesday, January 13, 2026. Application Deadline : Tuesday, January 27, 2026 at 11 : 59 pm.

The Opportunity

The Finance Department provides financial leadership, advice and support to the Corporation and assists with the delivery of Council’s Strategic plan through its four essential services : accounting services, corporate finance, procurement and revenue management. The department's main deliverables include the audited financial statements, coordinating the annual business plan and budget, treasury and debt management, procurement administration and support, property tax revenue management, and water and wastewater revenue management.

The Water Billing Analyst creates, examines and analyses various reports and statistical information, initiating investigations, researching and resolving complex customer account issues. Reports are also created and scrutinized for program compliance, metric and planning purposes. Checks and audits data entry records, service / work order reports and other related information, ensuring accuracy and completeness of water meter assets, billing and customer accounts. Calculates the more difficult billing adjustments resulting from investigations, and verifies data entry accuracy. Administers the water wastewater exemption program by ensuring the completion of the appropriate paperwork by the customer and other departments, adjusts the customer\'s account accordingly. Prepares and reviews the water wastewater lien listings to transfer the arrears to property tax. Prepares adhoc reports or statistical information as required by other departments. Assists with customer service escalations relating to customer account issues as required.

Responsibilities

• Creates, examines and analyses various reports and statistical information, initiating investigations, researching and resolving complex customer account issues.
• Checks and audits data entry records, service / work order reports and other related information, ensuring accuracy and completeness of water meter assets, billing and customer accounts.
• Calculates more difficult billing adjustments resulting from investigations and verifies data entry accuracy.
• Administers the water wastewater exemption program by ensuring the completion of the appropriate paperwork by the customer and other departments, adjusts the customer\'s account accordingly.
• Prepares and reviews the water wastewater lien listings to transfer the arrears to property tax.
• Prepares adhoc reports or statistical information as required by other departments.
• Assists with customer service escalations relating to customer account issues as required.

Qualifications

Conditions of Employment

Other Important Information

How to Apply

Click the ‘Apply Now’ button at the top and / or bottom of the job posting to start the application process. Emailed applications will not be considered.

Equal Opportunity

The City of Barrie is an equal opportunity employer, dedicated to inclusive hiring and accessibility. We are committed to accommodation under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout recruitment. If you require accommodations, please advise us at any stage of the process.

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