Food & Beverage Supervisor - Atlas

Job Title : Food & Beverage Supervisor

Job Type : Full-Time

Wages : Starting at $52,200.94

Department : Food & Beverage

Employment Type : Full-Time (Permanent) & Full-Time (Contract)

# of Vacancies : 1

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!

The Position

This role will work within an assigned outlet with opportunity to cross over to other outlets. You will assist in providing support with work flow, administration and developing employees. A key role in engaging and motivating a team to deliver a high customer experience and product knowledge to our guests.

This role will ensure continuity of operations during the Manager’s absence, as required.

Key Responsibilities

• Support management of staffing levels to maximize productivity and business performance to be fully conversant in all training modules for each outlet
• Support the TA team in staffing and recruitment initiatives
• Assist with the supervision of all staff and performance management process through ongoing coaching, feedback and development to motivate, engage and drive a high performing team
• Work with the team to promote and model the highest level of customer service to deliver maximum customer satisfaction
• Be attentive and responsive to customer related issues or concerns
• Understand and utilize performance metrics to assess and drive financial success under the guidance of the Food and Beverage management team
• Assist with the creation and management of scheduling and shift in accordance with operational requirements
• Maintain and promote departmental quality standards.
• Be fully conversant in all training modules for their outlet
• Create a positive and engaging work environment people want to be a part of
• Perform other duties as assigned

What You’ll Require

All employees at Casino Rama are expected to :

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!

Gateway will post / recruit in accordance with the terms and conditions of applicable Collective Agreements

Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

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