CSM ServiceNow Architect- with FSM experience

The CSM Architect will be responsible for overall architectural design and delivery assurance. GlideFast's Architects have broad technical and process knowledge across a wide portfolio of GlideFast's services and products.

They work closely with the Business Process Consultant to create Stories by crafting the technical approach for each. The Architect will be crucial in providing administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.

ResponsibilitiesCreate expert level JavaScript and ServiceNow JavaScript API'sWrite / create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scriptsLead and participate in development effort of solutions in three (3) or more of the following specializations : ServiceNow Mainline Application(s) (CSM and ITSM, ITBM, HR, ITOM, etc) Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) Custom Application Development (Scoped Applications) 3rd Party Integrations Development (REST, SOAP, MID Servers, etc)Lead customer workshops and assist with demos as well as gathering technical and functional requirements.

Create overall technical architecture, including design documentation and process flows, for ServiceNow implementations that align with customer business requirementsReview developers’ code and provide recommendations / best practices to ensure successPartner with Business Process Consultants and attend requirements review and validation sessions as requiredParticipate in scrum ceremoniesDeliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clientsQualifications : Expertise designing and implementing ServiceNow CSMExperience with FSM3+ years delivering / architecting technical solutions on the ServiceNow platform4+ years in a consulting role, delivering software implementations preferableExpertise with JavaScript and ServiceNow JavaScript API'sExperience with scripting languages such as PERL, JavaScript, Python, and ShellStrong consultative skills for software service delivery to lead customers in improving their processes and organizational modelsStrong knowledge in ITIL foundation is requiredCertifications / EducationServiceNow Certified System AdministratorServiceNow Certified Application DeveloperServiceNow Mainline Implementation CertificationITIL v3 or v4 Certification preferredWhat we offer?

Health, Dental, and Vision InsuranceFlex Paid Time offRRSP Retirement PlanLong and Short-Term DisabilityLife InsuranceReferral ProgramQuarterly bonus opportunities for billable employeesEmployee Recognition and Rewards- bonus opportunities for employee contributions and achievementsProfessional Development through training and advancement opportunitiesWork from homeAnnual GlideFest ConferenceWellness ProgramsPhilanthropic OpportunitiesEEO EmployerApex Systems, LLC d.

b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.

com.The starting pay range for this role is $140,000 - $190,000 CAD. Actual compensation willdepend on a number of factors, including actual work location, relevant experience (internalor external), technical skills, and other qualifications.