Talent.com
System Administrator

System Administrator

CB CanadaWindsor, Ontario, Canada
30+ days ago
Salary
CAD70000–CAD80000 yearly
Job description

Ref ID : 05010-0012421419

Classification : Systems Administrator

Compensation : $70000.00 to $80000.00 yearly

Reporting to the Manager, IT & Cyber Security the Systems Administrator will be responsible for day to day IT & Cyber Security support and administration. In addition, the Systems Administrator will be a key technical resource on multiple projects.

Key Expectations and Deliverables

  • Hands on administration of various IT & Cyber Security systems such as – Windows Desktop, Active Directory, Microsoft Office 365 (Especially Teams & Intune), MAC OS, iOS, Mimecast, Arctic Wolf, Sentinel One, Forescout, Forcepoint, Duo, Okta
  • As assigned through the outsourced Help Desk, complete tickets and support users directly whenever needed – remote or onsite
  • Provide “white glove” onboarding to all new central services and contact centre management employees, along with store management employees in our different locations
  • Act as a technical escalation to our outsourced Help Desk
  • Act as an IT Subject Matter Expert & technical resource on projects
  • Play a role in architecting solutions
  • Complete and maintain appropriate documentation
  • Act as backup to the Desktop Support Technician role
  • Some evening and weekend work will be required for emergency troubleshooting and project launches
  • The role is based in Windsor but is a Hybrid role –  so will need to be local to the Windsor area
  • Will be required to travel infrequently to other locations

RHTP501

Job Requirements :

  • Graduate of a College or University program in Information Technology
  • 3-5 years’ experience in a similar role
  • Relevant Technical Certifications (Microsoft, CISSP) are an asset
  • Hands on experience with IT infrastructure such as Microsoft Windows Server & Desktop operating systems, VMware, SANs, Active Directory, Microsoft Office 365 (Especially Teams & Intune), networking (switches, wireless access points, firewalls), MAC OS, iOS
  • Hands on experience with cyber security tools such as Mimecast, Artic Wolf, Sentinel One, Forescout, Forcepoint, Duo, Okta
  • Excellent customer service skills
  • Sound judgment and decision making skills
  • Demonstrate flexibility and embrace change
  • Self-starter and self-motivated, able to work on own and as part of team environment
  • Strong analytical, technical, problem solving and critical thinking abilities
  • Great organizational and time management skills
  • Strong written and oral communication skills
  • Must have and maintain a valid driver's license

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