Process Improvement Manager
We have an exciting opportunity available for a Process Improvement Manager, working for a well-established company based in Pickering who are experiencing continued growth in a thriving sector.
In this role you should have a keen eye for efficiencies and will play a pivotal role in the scaling of the business while optimising business processes and ensuring all team members have the appropriate training and resources available to them.
You should have excellent administration and organisation skills, with experience working with business KPIs and processes.
You can expect a competitive salary of between £31,000 - £35,000 depending on experience and the opportunity to work from home 1 day per week.
You’ll be joining a friendly, supportive and inclusive environment in a family-run business and get the chance to be part of their growth journey.
As a Process Improvement Manager you will :
- Conduct thorough observations of current practices and gather feedback from the team to identify areas for improvement.
- Develop and implement optimised processes, writing detailed process manuals
- Implement processes by training and communicating with team members ensuring all members are up to date.
- Define and monitor key performance indicators (KPIs) to assess the effectiveness of implemented processes and roles.
- Continuously refine processes based on KPI outcomes and team feedback.
- Foster a close working relationship with the team, understanding their roles and challenges to better streamline processes.
- Maintain an open and supportive HR communication channel for the team.
- Recap and encourage continuous learning and development across the team to enhance employee skills and knowledge.
- Ensure all documentation is clear, comprehensive, and easily accessible, setting the standard for operational excellence.
- Regularly report on KPIs, process improvements, challenges, and outcomes to senior management
You can expect :
- A starting salary of £31,000 to £35,000, depending on experience
- Excellent benefits package
- Supportive and positive work environment in a team where your wellbeing is a priority
- A unique opportunity to make a tangible difference in a growing company
- Professional growth and the chance to take on new challenges, refine your skills, and grow with the company as they scale
- Flexible working arrangements, with the option to work from home one day per week to support documentation and planning tasks
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