Dispatcher Security Operations - Casual Part Time

About the Calgary Stampede

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Position Summary

The SOC Dispatcher is responsible for monitoring and operating all physical and security control systems and communications systems across Calgary Stampede on a 24 / 7 basis. Using a variety of tools that range from access control, CCTV, and alarm monitoring systems, the Dispatcher is required to detect, analyze and report / alert and dispatch appropriate resources in response to emergencies, security breaches, alarms and unusual or suspicious activities, etc. SOC Dispatchers serve as the main point of intake, dissemination and escalation of security related events and issues. During the time of disasters, threats or special events, SOC Dispatchers will handle the real-time dissemination of information and serve as the main point of security contact and coordination.

The Dispatcher Security Operations position available is casual-part-time position that will require the successful candidate to work flexible hours throughout the week.

Primary Duties

• Monitors Stampede security systems (Access Control, CCTV, Alarms, etc.)
• Maintains vigilance in ensuring that only authorized entry is permitted;
• Intakes and disseminates security information and communications for both emergency and non-emergency situations. Handles all security related operational communications, calls-for-service, and radio dispatch;
• Reports and investigates all known or suspected safety concerns, security breaches, criminal offenses, suspicious activities, unattended items, etc. and dispatches security and / or Calgary Police Service as required. Maintain visual surveillance pending arrival of security / police, while monitoring the situation via CCTV and track / record all related information / communications;
• Assists during enhanced security measures and emergency incidents, monitor systems, provide data for intelligence gathering / investigation, provide evacuation directions, etc.
• Identifies, notes and reports facility deficiencies (equipment failure, lighting problems, safety hazards, etc.), complaints, problems, incidents, events or deficiencies;
• Acts as an ambassador of the Calgary Stampede when assisting public with various queries. Is proactive in offering assistance to curious or confused persons - without losing control of the programs being monitored;

Position Requirements

Qualifications

All applicants for this position must be :

Skills, Abilities And Personal Suitability

Benefits

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

To Apply

To apply, please submit your resume.

All applicants are thanked in advance and advised that only those selected for interviews will be contacted.