Senior Technical Writer
What You’ll Be Doing :
- Verifying and explaining the technical functionality of in-progress and release-ready cloud-based products, in particular our AI / ML offering, Paperspace.
- Collaborating with product design, engineering, product management, and product marketing to create user-focused documentation for novice and experienced software developers.
- Reviewing other team members' writing.
- Maintaining existing documentation as changes are introduced to existing products.
- Editing content written by product managers, support advocates, and engineers.
- Publishing content written in Markdown and Hugo, reviewed on GitHub, to our content portal at docs.digitalocean.com.
- Continually improving the writing team's content, style, and processes.
What We’ll Expect From You :
- 7+ years minimum, of job related experience producing technical content
- Experience with AI / ML
- Strong research skills and the ability to pick up new technical concepts quickly
- A portfolio of published writing for a technical audience on cloud computing or related concepts (can be professional or personal work)
- Experience with :
- Working from the Linux command line, including installing and configuring a variety of software
- Software version control and ability to use a Git-based workflow for writing collaboration
- Documentation of in-process software
- Writing content in Markdown
- The ability to give and receive feedback to arrive at the best possible experience for users
- Experience working remotely or collaborating from an office with remote teams
- Excellent organizational skills and time management
- Strong written and verbal English communication skills
Bonus experiences include :
- Professional experience with requirements gathering and manual or automated acceptance testing
- Experience, in any role, as part of agile and traditional product and engineering teams
- Experience with static site generators (especially Hugo), Atlassian tools, Slack
Why You’ll Like Working for DigitalOcean :
We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary;
bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow.
We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs.
We provide all employees with reimbursement for relevant conferences, training, and education.
We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits.
In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being.
While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
- We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.