Senior Pension Officer

Summit Employment SolutionsRichmond Hill , ON

30+ days ago

Job description

Responsabilities

Responsible for verifying the completeness and accuracy of allocated files processed by the Pension Officers.
Processing a designated section of files as relief for the Pension Officers.
Provide technical direction to Pension Officers and assist in monitoring compliance and KPIs.
Knowledgeable of the administration system as related to processing and will be a resource for problem solving for processing staff.
Process a section of termination / retirement files which are allocated to this individual.
Review and approve for pension calculations.
Ensure Pension Officers meet established service targets and process files consistently.
Update the processing manuals for both plans for Plan amendments, legislative changes, or system changes.
Respond to escalated telephone enquiries from Participants and employers and those referred by Pension Officers.
Make presentations to Member groups.
Assist with training of CSR or Pension Officers when required.

Qualifications

3 – 5 years experience in defined benefit pension administration.

Knowledge of Federal and Provincial Pension Legislation

Knowledge of Income Tax Act and how it relates to pension administration.

Above average Working familiarity of Microsoft Office

CEBS or PPAC certificate is preferred.

Above average communication skills both oral and written (English)

French language skills would be an asset.

Outstanding organizational and multitasking abilities.

Active listener with excellent communication skills.

Sound judgement and critical thinking.

Compensation

55k –85 Base Salary (based on experience – negotiable)

Comprehensive Healthcare insurance (e.g. Medical, Dental and Eye Care)