Sales Account Manager
PURPOSE OF JOB
The Sales Account Manager will focus on Preferred Customers within an assigned base. The position is responsible to drive and cultivate lasting, buying relationships with customers by identifying and creating opportunities and positioning solutions aligned with customer goals, challenges, and initiatives
PRIMARY DUTIES AND RESPONSIBILITIES
Sales : 80%
- Strategically leverages marketing material provided to drive Increased AOV, share of wallet and category penetration.
- Meets or exceeds business sales and productivity goals - daily, weekly, monthly.
- Utilizes Product Specialist teams to enhance customer's experience in key categories.
- Understands buying trends and categories for the industries within the base.
- Assist with product research and sourcing large quantity orders to increase share of wallet.
- Maintain a robust sales pipeline.
- Follow internal guidelines to offer customer level pricing.
- Utilizes various sources including reporting provided to create relevant sales driven calls.
- Understands the sales process and demonstrates the ability to execute
- Responsible to drive and cultivate a lasting buying relationship with customers by leveraging sales model of Connect, Share, Partner.
Customer Service : 15%
- Liaison between the customer and internal partners to resolve escalated issues in a timely and effective manner
- Utilize OMS system to understand the customer issues and how to solve them
Self-development : 5%
- Participates in team, departmental meetings and feedback sessions
- Works with Team Manager to personally develop sales skills through coaching and sales strategies
- Builds business plan to align personal goals with team and overall business strategy and objectives.
- Shares and utilizes best practices of the business and peers on a regular basis
- Seeks and accepts coaching for improvement
PHYSICAL DEMANDS / WORKING CONDITIONS
Contact Centre RECOMMENDED QUALIFICATIONS
Knowledge / Skill Requirements :
- Strong communication skills - verbal and written with an aptitude for building strong customer relationships
- Must have worked in an environment where sales centric goal is present. Ability to produce required results on a day to day basis.
- Strong organizational, time management and decision- making skills necessary
- Self-motivated to work independently and on a team
- Maintain strong level of customer data integrity and PCI Compliance
- Suggest solutions and innovative ideas to meet client needs
- Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Experience :
2-3 years combined customer service and sales
Education :
High School Diploma
bringyourpassion
Technical Account Manager (post-sales)
As a Professional Services - Technical Account Manager at mParticle, you will work directly with our clients, often in collaboration with the Customer Success team, in owning technical projects, technical account health and relationships with our clients. Technical Account Manager or in technical so...
Sales Account Manager
The Sales Account Manager will focus on Preferred Customers within an assigned base. Works with Team Manager to personally develop sales skills through coaching and sales strategies. Meets or exceeds business sales and productivity goals - daily, weekly, monthly. Maintain a robust sales pipeline. ...
Personal Auto Sales Representative/ Account Manager- Alberta & BC
Effectively managing assigned territory, working towards sales goals and establishing self-directed sales coverage with manager's assistance. M is seeking a Personal Auto Sales Representative for its Commercial Solutions Division (Car wrapping and auto aesthetic personalization) team located Western...
Sales Account Manager
Manage and grow existing accounts as well as bring in new business within your territory. Deliver legendary customer service with the help of our sales support team. Bonus programs that include annual performance, profit sharing, sales goals, contests and top performer incentives. With over 9,000 em...
Regional Sales Manager, Prime accounts - Eastern Canada - 30064
We are seeking a hardworking, driven, sales professional to drive revenue growth calling on large enterprise accounts. Regional Sales Managers are individual contributors who play a vital role in driving a significant share of revenue for Splunk. Experience with target account selling, solution sell...
Sales Account Manager
The Sales Account Manager will focus on Preferred Customers within an assigned base. Works with Team Manager to personally develop sales skills through coaching and sales strategies. Meets or exceeds business sales and productivity goals - daily, weekly, monthly. Maintain a robust sales pipeline. ...
Account Manager - Central Canada
The Account Manager position is an outside technical sales and on-site service roll within the nominated geographical territory. ...
Business Development Manager (Full-Time or Contract) - Canada, USA, Europe or South America
B2B experience in high-tech business development or a relevant customer-facing role, preferably in the location technology market. Demonstrated experience and success in business development. Rx Networks provides reliable, timely, and relevant location assistance information that improves the GNSS e...
Regional Sales Manager- Canada
The objectives are attained through individual sales and management efforts of the territory and associated indirect sales team. Analyze sales levels and trends, and initiate action as necessary to ensure attainment of sales objectives. Develop and recommend an annual sales plan, forecasts, and obje...
Industry Sales Manager - Feed and Grain
We are looking for a Feed and Grain Industry Sales Manager to join our largest sales- and service subsidiary in North America. The Industry Sales Manager will work out of a home office, travel required up to 50%, and report to the Sales Director of Feed and Grain. Be responsible for overall sales pe...