Bilingual Data Analyst (French/English)

Our leading non-profit client is looking for a Bilingual Data Analyst (French / English) to join their team! This will be a full-time permanent position (35 hours / week) with one day a week on site.

The Data Analyst is responsible for managing and maintaining data within the organization. This role supports various departments by ensuring data is accurate, up-to-date, and available in the form of reports for both internal and external stakeholders.

A key focus is on maintaining data integrity, ensuring reliable and quality data. The role involves data extraction, reporting, and database updates, along with troubleshooting and resolving data discrepancies.

Responsibilities :

• Enter, maintain, and update data in the organization’s database.
• Clean and prepare data sets to meet specific project goals and deadlines.
• Process weekly electronic cost files, and handle database reconciliation.
• Monitor and analyze data quality, working closely with the Manager and team to correct discrepancies regularly.
• Generate and verify reports to ensure data accuracy and completeness, addressing any issues that arise.
• Quickly research and resolve data-related problems.
• Extract and distribute routine reports for internal or external clients.
• Handle ad-hoc report requests by extracting, analyzing, and presenting data, often using Excel, Power BI, or Tableau.
• Respond to internal or external queries regarding data and reports.
• Provide Parklane software training to both internal and external users, either in person, online, or via phone (approximately 10% of the role).
• Manage administrative tasks related to software applications, such as setting up user accounts, applying security settings, and troubleshooting.
• Communicate with clients and staff via phone or email to resolve discrepancies or respond to information requests.
• Create and update Excel spreadsheets, project plans, and training documents.
• Track and collect necessary business forms.
• Organize and prioritize incoming correspondence and workload.
• Perform other duties as assigned.

Skills and Experience :

• Bilingual (English / French) a must
• Post-secondary diploma / degree.
• 3-5 years of experience in data management / data administrative roles.
• At least 2 years of experience in data analysis, processing, or reporting.
• Proficiency in Microsoft Office, especially Excel (including VLOOKUP, formulas, and pivot tables).
• Strong attention to detail and accuracy, even in a busy environment.
• Analytical and problem-solving skills.
• Knowledge and respect for confidentiality policies.
• Ability to review and improve processes to meet department goals.
• Knowledge of, or strong ability to learn, the Parklane Software system is essential to the
• role.
• Familiarity with WSIB practices and Power BI / Tableau is a strong asset.
• Customer service experience, with the ability to build strong relationships.
• Motivated, organized, reliable, and able to work independently.
• Open to change and able to adapt with a positive attitude.
• Excellent communication skills
• Professional communication skills with tact, diplomacy, and flexibility in dealing with diverse stakeholders.

Company Perks :

• Competitive compensation and benefits package
• OMERS pension plan (matched by employer)
• An inclusive, team-oriented culture
• Team, group and organization-wide activities (virtual and in-person)
• Reduced summer work hours
• Professional development opportunities and tuition assistance
• Peer-to-peer Recognition Program
• Free onsite parking
• Wellness program
• Employee Assistance (and Family) Programs (EAP / EAFP)
• Physical activity tracker program and challenges
• Paid time off (Vacation, Sick, Personal days, and bereavement)
• Work / life balance
3 days ago