Software Engineer I – Community Report

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

CommunityReport and CallTriage are community facing products that empower the community member to get the help they need while simultaneously reducing the workload on public safety agencies. This team uses cutting edge technology to solve complex problems via conversation through voice, text or chat.

TheCommunityReportandCallTriageteams will give you opportunities to evolve our two leadingAI basedproducts toleveragethe newest and greatest offered by LLMs, NLP, Conversational, Generative and Agentic AI. Experience in AI and / or related experience in chatbots and related tech will be a strong bonus on your resume.

The Role

As aSoftwareEngineer I, you willberesponsible forlearning and contributing to the design, development, and maintenance of software solutions that support our business needs. Thisearly career roleoffersa great opportunityto builda strong foundationin software development and work alongside experienced engineers to build real-world public safety solutions.

What You ’ll Do

• Assistin the design, development, and testing of software applications, ensuring they meet functional and technical specifications.
• Develop skills by learning from more experienced engineers, attending training sessions, and keeping up to date with best practices.
• Write clean, efficient, and maintainable code under guidance, contributing to both front-end and back-end development tasks.
• Work closely with product owners, designers, and engineers to understand requirements andparticipatein the development of software solutions.
• Participate in unit and integration testing, help troubleshoot issues and resolve bugs.
• Document code, designs, and other relevant technical information to ensure clarity and maintainability of the software.
• Contribute to the team’s development process byparticipatingin sprint planning, standups, and code reviews.
• Performs other related duties as assigned to support teamobjectives, departmental needs, and overall organizational priorities.

What You ’ll Bring

Impress Us With

This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI's Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information, please visit Public Services and Procurement Canada for Reliability clearance details and the FBI's CJIS Security Policy Resource Center for CJIS requirements

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment.Accommodations areavailable, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contactinfo@versaterm.com.

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