clerk, general office

Asset languages

• Mandarin
• Cantonese

Work setting

• Office
• Private sector

Tasks

• Type and proofread correspondence, forms and other documents
• Receive and forward telephone or electronic enquiries
• Work on reports from manual or electronic files, inventories and databases
• Sort, process and verify applications, receipts and other documents
• Process incoming and outgoing mail manually or electronically
• Send and receive messages
• Perform basic bookkeeping tasks
• Prepare invoices and bank deposits
• Provide general information to clients and the public
• Photocopy and collate documents for distribution, mailing and filing
• Perform data entry
• File material in storage area
• Label files according to retention and disposal schedules
• Label, file and retrieve documents
• Locate and remove files requested
• Send invoices
• Schedule and confirm appointments
• Record and relay information
• Provide basic information to clients and the public
• Perform clerical duties, such as filing and sorting and distributing mail
• Order office supplies
• Obtain and process information required to provide customer service
• Maintain work records and logs
• Greet people and direct them to contacts or service areas
• Calculate billing charges
• Answer telephone and relay telephone calls and messages
• Operate switchboard or telephone system
• Receive and issue payments

Computer and technology knowledge

• MS Word
• Database software
• MS Excel
• MS Outlook
• MS Windows
• Electronic mail
• Word processing software
• Spreadsheet

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Sitting
• Attention to detail
• Work with minimal supervision

Personal suitability

• Analytical
• Integrity
• Quick learner
• Time management
• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?