Service Deployment Coordinator

About the Company

Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide : we bring best-in-class broadband internet to rural and underserved markets. We are built on a foundation of Courage Curiosity Compassion and Humility . And the truth is we love what we do! Bringing communities together is a powerful thing and we are proud of the impact we make in the lives of our customers.

Job Summary :

We are seeking a result-oriented Service Deployment Coordinator to join our Operations team. We are looking for a highly organized individual with experience in Telecommunications field work. The ideal candidate will be responsible for planning coordinating and dispatching fiber Drop Crews and planning workload of the Field Service Team.

What you will be doing :

• Coordinate and Dispatch work to Teams using online field management software.
• Maintain the dispatch board schedule and perform necessary changes to reflect real-time events.
• Upload and organize work orders to ensure field teams have necessary information to complete their work.
• Monitor the progress of work provide updates on the current status and outline the next steps needed to complete the work.
• Dispatch Plant Repair to teams when required.
• Other duties as assigned.

What we are looking for :

What We Offer :

At Canadian Fiber Optics Corp. our priority is our employees. The work-hard-play-hard isnt just a saying for us - we are agile passionate and energetic. We check our egos at the door roll up our sleeves move fast get things done and support each other. Our leaders inspire the team truly welcoming all members to be open honest and provide feedback without fear of judgement. We want the curious the champions and the collaborators.

We are consistently working to provide a safe work environment competitive wages including strong commission-based compensation and many opportunities to learn and grow. If you commit to delivering results and make a difference we look forward to hearing from you.

Required Experience :

Senior IC

Key Skills

Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1