Quality Improvement Paramedic (Term – 1 Year)
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Position Type : Permanent
Closing Date : 2026‑01‑27
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and medical communications operations in Nova Scotia. EMC operates over 180 ambulances from more than 60 stations, responding to over 165,000 calls annually. The EHS Operations LifeFlight program expands care into inter‑facility transports by helicopter, fixed wing, or ground ambulance. Paramedics in Nova Scotia also participate in community‑based and emergency‑preparedness programs.
The Quality Improvement (QI) Paramedic, focused on Integrated Health Programs (IHP), is integral to monitoring and improving EHS IHP service delivery and program development. In this unionized position, the incumbent reports to the Quality Improvement Supervisor and collaborates with EMC colleagues, EHS, and other partners.
Responsibilities
- Participate in, support, and lead quality‑improvement initiatives using quality‑improvement science to enhance clinical and operational performance.
- Identify improvement opportunities from audit results, surveys, EHS data, regulation directives, and stakeholder consultation.
- Plan and develop QI initiatives and projects, including performance‑measure development; data collection and visualization; QI‑tool application; working‑group facilitation; initiative testing; and knowledge translation through reports, presentations, and peer conversations.
- Coordinate clinical audits to monitor compliance with practice guidelines and standards, manage audit cases, track status, and provide audit training and feedback.
- Support data requests and evaluations for program analyses, research, training, and external QI projects, including report writing and data verification.
- Participate in committees and working groups, offering subject‑matter expertise to support organizational programs and initiatives.
Education
Completion of a Primary Care Paramedic (PCP) diploma or equivalentReturned required.University degree or college diploma in paramedicine, healthcare, business, engineering, or a similar field – strong asset.Advanced Care Paramedic (ACP) diploma or equivalent – strong asset.Experience
Three years’ experience as a Ground / Field Paramedic – required.One or more years in a specialty clinical role such as Clinical Support, Community, or Extended Care Paramedic – strongly preferred.Five or more years’ experience as a Paramedic – preferred.Experience in quality improvement, research, risk management, or safety – strong asset.Leadership experience in senior operational or clinical development roles – strong asset.Certifications
Current licensure as a Paramedic in good standing with the Nova Scotia Regulator of Paramedicine – required.ACP licensure or higher – strong asset.Knowledge And Skills
Demonstrated knowledge of integrated health‑program models.Professionalism and privacy – safeguarding sensitive information and patient confidentiality.Strong data analysis, problem‑solving, and data entry skills.Proficiency with computers and Microsoft Office, particularly spreadsheets.Clinical judgement and documentation, maintaining clinical competency.Exceptional written, verbal, presentation, and facilitation communication.Organizational skills : attention to detail, time management, and independent teamwork.Knowledge of quality‑improvement science and methodologies – strong asset.Experience with graphic design and visual Sanctuary workflows (e.g., Visio) – asset.Familiarity with provincial privacy legislation and project‑management methods – asset.Experience with computer science – asset.We are committed to building an inclusive team that reflects the diversity of the communities sinks& we encourage applications from qualified women, LGBTQ+ persons, Indigenous persons, African Canadians, other racialised groups, and persons with disabilities. Candidates from these groups are encouraged to voluntarily self‑identify.
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