We are looking for an Auto Adjuster to join our team to provide stationary telephone adjusting services with a key focus on quality and customer service. Regions serviced include Canada and the United States. This is a hybrid role.
What you’ll do
- Review and analyze policies, appraisals and technical reports to assess the value of a claim and negotiate and settle it accordingly
- Carry an active pending of Lifestyle Auto claims
- Effectively advise and counsel the customer on Specialty product knowledge and provide timely and outstanding customer service
- Operate within designated authority, making independent decisions
- Maintain detailed file records according to all outlined protocols
- Participate in projects and provide feedback into processes on an ongoing basis
- Collaborate with other regional claims teams
What you’ll bring
Minimum 1-2 years claims adjusting experience, property and / or autoDemonstrate a passion for Lifestyle claimsIt is considered an asset if you
Have completed or are working towards completion of the Insurance Institute Programme (CIP / FCIP)Have a post-secondary diploma or degreeHave experience handling claims for specialty products including travel trailers and watercraft, seasonal dwellingsWhat you’ll get
Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunitiesOutstanding career development opportunities and support for professional development educationCompetitive vacation package with the option to purchase 5 extra days off per yearEmployee-driven programs focused on gender, LGBTQ+, origins, diversity and inclusionCorporate wellness programs to support our employees’ physical and mental healthPlease note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.
Seniority level : Entry level
Employment type : Full-time
Job function : Finance and Sales; Industries : Insurance
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