Job Description
JOB SUMMARY
The Quality Control Coordinator who is referred to as Drug Safety Mailbox Administrator reporting to the Manager, Drug Safety and Pharmacovigilance Operations is responsible for primarily triaging and managing the Pharmacovigilance email inbox daily, ensuring timely and appropriate management of all communication received in the centralized PV mailbox.
The incumbent will represent the Patient Support Services Department at Bayshore Specialty Rx, both internally and externally and be instrumental in ensuring compliance with Pharmacovigilance Contractual Obligations, Canadian Adverse Event reporting guidelines, Good Pharmacovigilance practices and Medical Information practices.
Pay Range: $42,300 - $52,900
DUTIES AND RESPONSIBILITIES
• Manage Pharmacovigilance (PV) inbox and conduct follow ups as required.
• Help set regarding emails as required.
• Identify, triage, and route all incoming communication (internal and external) to the appropriate team members as per program/product assignment.
• Assess date of awareness and assign due date of all incoming drug safety reports.
• Assign safety cases to team members as per program/product alignment.
• Review safety source documents and conduct follow-up for additional information from the initial reporter and fill in gaps as necessary.
• Assist the Drug Safety and Medical Information (DSMI) team with CRM data entry as needed.
• Assist the DSMI team with other Pharmacovigilance related duties as needed.
• Support with PV audit requests.
• Build excellent rapport with the internal and external customers.
• Complete other departmental tasks as assigned.
• Maintains confidentiality of patient, client, and corporate information at all times.
• Employee will maintain relevant level of knowledge of GDP (Good Documentation Practices), Health Canada GVP (Good Pharmacovigilance Practices), Health Canada Adverse Event Reporting guidelines, as appropriate to their hired role which is to be provided at time of hire and on an as needed basis. With this knowledge the employee will perform the work as required by their assigned function and will be provided with regular updates as required.
• Adheres to Bayshore’s Policies and Procedures.
Job Qualification
QUALIFICATIONS
EDUCATION
• High School Diploma or Post High School Certification or College Diploma.
EXPERIENCE
• Experience working with data entry portals and applications an asset.
OTHER SKILLS AND ABILITIES
• Knowledge of local Pharmacovigilance requirements and principles.
• Knowledge of Health Canada guidelines on Reporting Adverse Reactions for Marketed Health Products.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Flexible, adaptable, and able to work under pressure.
• Demonstrated initiative and accountability and be able to work under minimal supervision.
• Excellent customer service skills – ability to handle internal and external stakeholder queries.
• Team Player with ability to function in a multi-disciplinary environment and promote collaboration.
• Proficiency with Microsoft Office suite (Outlook, Word, Excel and PowerPoint).
• Bilingual (English/French) is an asset
Quality Control Coordinator • Markham, ON
Business Quality Review Coordinator.Reporting to the Manager of Business Quality Review, the Business Quality Review Coordinator will provide administrative support on a highly confidential basis, ... Show more
As an S&C Electric Canada team member, you’ll work on tasks and projects that have real-world impact.You’ll help transform the grid for resilient and reliable power worldwide.S&C has a history of m... Show more
As an S&C Electric Canada team member, you’ll work on tasks and projects that have real-world impact.You’ll help transform the grid for resilient and reliable power worldwide.At S&C, we are dedicat... Show more
Reporting to the General Manager, the QC Manager will be responsible for ensuring the product quality of asphalt materials being produced from our asphalt plants & road construction projects, as we... Show more
We are a dynamic and fast paced innovative construction insurance brokerage offering and developing products and services that meet the ever-changing needs in our home building clients and industry... Show more
Business Quality Review Coordinator.Reporting to the Manager, Business Quality Review, the Business Quality Review Coordinator will provide administrative support of a highly confidential nature ra... Show more
The Primary Construction Team consists of ACCIONA Infrastructure Canada Inc.ACCIONA) and Amico Major Projects Inc.Amico), as Trillium Guideway Partners (TGP).The Ontario Line ("OL") is a fully inte... Show more
The Quality Improvement Coordinator will provide support for quality improvement initiatives, risk management, and data systems within the County of Elgin's long-term care homes. Show more
Reporting to the Senior Quality Control Specialist – Warehouse of Caldic Canada Inc.This individual will also be responsible for assisting the Shipping/Receiving team with troubleshooting.Quality T... Show more
We are seeking a Quality Coordinator to join our Ledcor team in Oshawa, ON! In this exciting opportunity you will be exposed to and gain experience in all aspects of large-scale infrastructure proj... Show more
For more than 50 years, the building team has been giving life to countless construction projects, distinguishing itself by the high quality of its work, respecting the highest industry standards a... Show more
Reporting to the General Manager, the QC Manager will be responsible for ensuring the product quality of asphalt materials being produced from our asphalt plants & road construction projects, as we... Show more
This role is responsible for understanding and applying the Construction Quality Management Plan, ensuring the quality management system is effectively established, implemented, and maintained in a... Show more
Just Quality International Foods is a premier supplier of high-quality frozen fruits, vegetables, concentrates, and value-added food solutions.With a trusted global network and a flexible, customer... Show more
Reporting to the Quality Director/Manager, the Quality Control Coordinator is responsible for implementing and maintaining the Project Quality Management System in compliance with ISO 9001, contrac... Show more
Coordinates and documents construction quality, ensuring compliance with specifications and standards for a subway extension project. Show more
Get AI-powered advice on this job and more exclusive features.Shine Talent Solutions provided pay range.This range is provided by Shine Talent Solutions.Your actual pay will be based on your skills... Show more
Join TRIGO Global Quality Solutions in York as a Quality Inspector on a 3-month contract basis.Support quality services while ensuring adherence to health and safety standards.This daytime role foc... Show more
As a Quality Coordinator, you will report directly to the Quality Manager, and will administer the Company Quality Plan.In this role, you will be responsible for assuring that quality standards and... Show more
Business Support and Administration.The College of Physicians and Surgeons of Ontario (CPSO) is the province’s medical regulator.We have a mission to serve the public interest in Ontario’s health s... Show more
