Salesforce Administrator

Description

The Salesforce Administrator will be responsible for our CRM platform's day-to-day configuration, support, maintenance, and improvement.

They will be the primary point of contact for users who require training, reports, dashboard generation, and general assistance.

Key Responsibilities

System Configuration & Customization :

• Configure and customize Salesforce to meet business requirements, including creating workflows, validation rules, process builders, and approval processes.
• Implement new enhancements, including the creation of custom objects, workflows, email alerts, templates, and campaigns.

User Support & Training :

• Provide day-to-day end-user support and assist users with best practices to improve and increase their knowledge of Salesforce.
• Ability to further develop existing training materials and conduct training sessions for new and existing users as required.
• Administer Salesforce licenses and other user-related activities.

Data Management :

• Perform regular data hygiene tasks such as de-duplication, loading, and cleansing.
• Develop and maintain custom reports, dashboards, and processes to continuously monitor data quality and integrity.

System Maintenance :

Perform regular system maintenance tasks, including system upgrades and patches as required.

Continuous Improvement :

• Stay current with Salesforce releases and communicate updates and features to users.
• Identify opportunities for process automation and optimization.
• Propose and implement solutions to improve business processes and efficiency.

Skills, Knowledge and Expertise

Education & Experience :

• Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.
• 2+ years of experience as a Salesforce Administrator in a similar environment.
• Salesforce Certified Administrator is preferred

Technical Skills :

• Proficiency in Salesforce.com setup and configuration.
• Experience with Salesforce automation tools like Process Builder, Flow, and Lightning App Builder.
• Knowledge of data management tools such as Data Loader and experience with data manipulation in Salesforce.

Soft Skills :

• Strong problem-solving skills and the ability to analyze complex business requirements.
• Excellent communication and interpersonal skills.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
• Strong attention to detail and a commitment to delivering quality work.

Benefits

Full-Time Employee Only)

Medical / Vision

Dental

Life Insurance

AD&D

LTD - offered based on employee group

RRSP - offered based on employee group

EAP - offered based on employee group

Vacation

The Reimagined Parking family of nationally recognized brands Impark, Lanier, Republic Parking, AmeriPark, and ParkOne is the world's leading tech-powered, people-driven parking solutions provider.

Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable.

Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.