Benefits :
- Company parties
- Dental insurance
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
Handyman Connection of Victoria is a locally owned, family‑run home improvement company with a long‑standing reputation for exceptional customer service and quality workmanship. Our office is fast‑paced, collaborative, and supportive — and we are looking for a Client Care Representative who excels at keeping clients, craftsmen, and schedules running smoothly.
We’re seeking a confident, experienced customer service professional who can make sound decisions independently when required. If you’re someone who takes initiative, handles challenges with maturity, and thrives in a role where every day is different, we’d love to meet you.
What We Offer
$23.00–$25.00 / hour starting wage (depending on experience)Monday–Friday, traditional business hoursSmall, professional office with a family‑friendly atmosphereComprehensive training and ongoing supportBenefits after the probationary periodBusiness‑casual environmentKey Responsibilities
Deliver exceptional, friendly customer serviceIndependently manage day‑to‑day office operations and make reasonable decisions when supervisors are unavailableCoordinate schedules, manage job tracking, and support staff and customersHandle billing, follow‑ups, communication, and project coordination
Manage multiple priorities in a fast‑paced settingSee small projects through from intake to completionQualifications
3–5 years experience in customer service, office administration, or call‑centre environments (required)Strong verbal and written communication skillsConfident with Microsoft Outlook, Excel, Word, and CRM systemsPositive, professional, people‑oriented personalityStrong independent judgment, ability to resolve issues without escalationExperience in home improvement or trades (asset, not required)If you’re looking for a long‑term role with a great local team, apply today and join us at Handyman Connection of Victoria.
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