professional services manager - business services

Airway Interline Services Inc.
Mississauga, ON, CA
$56,41 an hour
Permanent
Full-time
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 hours per week
  • Education : Bachelor's degree
  • Experience : 5 years or more

Work setting

  • Urban area
  • On-site customer service
  • Office building
  • Airport
  • Transportation facility

Tasks

  • Direct the operations of an organization or department that provides services
  • Evaluate the operations of establishments that provide services to business
  • Provide expertise in response to clients needs
  • Hire, train, direct and motivate staff
  • Plan and control budget and expenditures
  • Direct and advise staff in the development and implementation of service quality assessment strategies
  • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Estimate costs of installing and maintaining equipment or service
  • Consult with clients after sale to provide ongoing support
  • Assess client's needs and resources to recommend the appropriate goods or services
  • Develop reports and proposals to illustrate benefits from use of good or service
  • MS Office
  • Plan and manage the facility's operations budget
  • Develop and implement schedules and procedures for safety inspections and preventive maintenance programs
  • Hire and oversee training and supervision of staff

Area of work experience

Quality assurance or control

Type of industry experience

Transportation equipment

Sales experience

Aircraft, aerospace and aeronautical equipment

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large workload
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Other benefits

  • Free parking available
  • 4 days ago
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