Manager, Technical Account Management

About the role :

The Manager will oversee a team of Technical Account Managers (TAMs) and is instrumental in ensuring the delivery of exceptional technical support and account management. This leader will act as a champion of change utilizing a data-driven approach to decision-making and process optimization to drive long-term customer success. You will be accountable for team metrics fostering professional development and maintaining alignment with Samsaras core values

You should apply if :

• You want to impact the industries that run our world : Your efforts will result in real-world impact helping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
• You are the architect of your own career : If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
• Youre energized by our opportunity : The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
• You want to be with the best : At Samsara we win together celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role you will :

Focus on building excellence and scaling our impact through the following :

Build a High-Performance Culture

Inclusive Talent Strategy : Hire develop and lead an inclusive engaged and high performing team

Engineer Scalable Processes

Intelligence Scalability : Develop and deploy AI-assisted workflows such as automated technical health checks and AI-summarized account reviews to make it easier for the team to manage complex enterprise accounts.

Drive Data-Led Change

Analytical Leadership : Apply a rigorous data-driven approach to identify organizational risks dependencies and hidden opportunities for efficiency.

Minimum requirements for the role :

An ideal candidate also has :

Required Experience :

Manager

Key Skills

Business Development,Front End,Bricklayer,Ftp,KYC

Employment Type : Full Time

Experience : years

Vacancy : 1